Healthcare Assistant Laurel 2 Oncology

NHS; Worcester (MA); On-site; USD 30,000 - 50,000; Full time

Job summary

An established healthcare provider is seeking a dedicated Healthcare Assistant to join their Oncology team. This role involves providing compassionate care to patients, ensuring their comfort, and supporting clinical staff in a busy ward environment. Responsibilities include welcoming patients, maintaining a clean and safe environment, and assisting with daily needs. The ideal candidate will have a background in patient care and possess strong communication skills. Join a team committed to delivering outstanding patient-centered care and making a real difference in the lives of others.

Benefits

Flexible Working Hours

Training and Development Opportunities

Employee Assistance Program

Health and Wellness Programs

Qualifications

• Experience in a patient care setting is essential.
• NVQ Level 2 in Care and a Care Certificate are required.

Responsibilities

• Welcoming patients and ensuring their comfort during visits.
• Maintaining cleanliness and tidiness of the unit.
• Taking patient observations and supporting hygiene needs.

Skills

Patient Care

Communication Skills

Data Entry

Basic Hygiene Practices

Education

Basic Education (Maths and English)

NVQ Level 2 in Care

Care Certificate

Tools

Patient Management Systems

Computer Software

Job description

Go back Worcestershire Acute Hospitals NHS Trust

Healthcare Assistant Laurel 2 Oncology

The closing date is 15 May 2025

An exciting opportunity has risen for an enthusiastic Health Care Assistant to join our friendly Oncology team on Laurel 2.

The Ward includes a 17 bedded inpatient area and the addition of the Acute Oncology Assessment Bay.

A flexible nature is required and pervious experience in Oncological care would also be desirable, be not essential.

For more information, please email Ward Manager Estelle Bickell at [e-mail]

Main duties of the job

• Welcoming patients onto the unit in a professional manner, acting as the advocate at all times to ensure both privacy and dignity.
• Clarifying patients details on arrival
• Ensuring the smooth flow of clinical and administrative work, whilst supporting Practitioners and colleagues
• Accurately entering data into the patient management systems and updating information as required.
• Adhering to the requirements of the Data Protection Act, ensuring confidentiality of informationregarding staff and patients is maintained at all times.
• Dealing with telephone and direct enquiries in a prompt and effective manner, ensuring the provisionof information and prioritisation of queries as appropriate.
• Cleaning, monitoring and tidying equipment as directed and report any problems or malfunctions
• Maintaining a clean and safe working environment
• Remaining up to date with mandatory training and completing any additional courses required for thisrole.
• Understanding all responsibilities and adhering to all statutory requirements for Health and Safety,COSHH, PPE, fire safety, complaints and accident reporting.

Please see Job Description for more information,

About us

Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this.

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester

Our workforce is over 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Our objectives are simple:

• Best services for local people
• Best experience of care and best outcomes for our patients
• Best use of resources
• Best people

Better never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services and our role in the wider health and care system.

We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.

Job responsibilities

• Establish and maintain effective communication and foster good working relationships with allmultidisciplinary teams, both internal and external.
• Make use of electronic internal / external mail and Internet systems as appropriate and necessary.
• Escalate any concerns or complaints or incidents that affect users of the unit in accordance withcomplaints, risk management, or human resources procedures.
• Bring to the attention of the Senior Sister/Charge Nurse/ Co-ordinator any factors which may adverselyaffect patient care or service provision.
• Report all serious incidents to the appropriate Manager / Director within 24 hours; these include NeverEvents and serious falls and complete datix incident forms in accordance with trust policy.
• Taking observations, height, weight and vital signs on all patients.
• Ensuring patients are comfortable throughout their visit to the unit, providing drinks and snacks.
• Supporting patients with hygiene needs as required
• Acting in caring and respectful manner at all times, towards patients/relatives/carers and staff
• Communicating effectively with services users and staff.
• Able to use computer software
• Act as a chaperone when required
• Ensure the unit is clean and tidy throughout the day.
• Stock items are ready for staff use.
• Being flexible to work in the clinic and treatment area.

See Job Description for more information.

Person Specification

Qualifications

• Basic standard of education including Maths and English.
• NVQ 2 in Care.
• Care Certificate.

Experience

• Experience of working in a patient care setting or customer facing environment.
• Experience of working within a healthcare setting/nursing home.
• Previous experience as a Healthcare Assistant.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Worcestershire Acute Hospitals NHS Trust