Healthcare AR Specialist: Payments, Denials & Collections

Phoenix Heart Vein Vascular; Glendale (AZ); On-site; USD 41,000 - 52,000; Full time

Job summary

Phoenix Heart Vein Vascular is seeking an Accounts Receivable Specialist to review and collect on unpaid patient insurance billing and to research and follow up on accounts for timely A/R collection.

The role requires analyzing patient accounts, auditing for accuracy, resolving denials, and communicating with insurance carriers and patients. Strong communication, attention to detail, and HIPAA compliance are essential.

Qualifications

• Must understand medical health insurance and A/R processes.
• Knowledge of Medicare and major payer guidelines.
• Familiarity with CPT/ICD-10 coding conventions.
• Excellent communication and customer service skills.
• Proficient in Microsoft Word and Excel.

Responsibilities

• Review all outstanding insurance balances >30 days old and follow policy.
• Audit patient accounts for accuracy and timely payment.
• Research denials, bad debt, and appeals.
• Communicate with insurers or patients regarding balances.
• Process refunds and update patient information in records.

Skills

Medical billing

A/R collections

Insurance claims

Denials management

HIPAA compliance

Excel

Communication skills

Customer service

Attention to detail

Problem solving

Education

High school diploma or equivalent

Medical billing certificate

Tools

Microsoft Word

Microsoft Excel

Internet/Web skills

Job description

Phoenix Heart Vein Vascular is seeking an Accounts Receivable Specialist to review and collect on unpaid patient insurance billing and to research and follow up on accounts for timely A/R collection.

The role requires analyzing patient accounts, auditing for accuracy, resolving denials, and communicating with insurance carriers and patients. Strong communication, attention to detail, and HIPAA compliance are essential.