Healthcare Aide & Front Desk Support — Physical Therapy

ivyhealth; West Caldwell (NJ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Full benefits package after 1 month

Generous PTO

Paid holidays

Bonus incentive opportunities

Job summary

ivyhealth in New Jersey is seeking a Therapy Aide to help maintain a safe, clean clinic and support front office tasks. You will answer phones, collect copays, check in patients, and communicate with patients and their families.

You will also assist with equipment upkeep, coordinate with therapists, and contribute to a welcoming, patient-centered environment. This role suits students in exercise science or healthcare lovers looking to grow in a supportive team.

Qualifications

• Ability to work in a fast-paced healthcare setting.
• Excellent written and verbal communication skills and bedside manner.
• Strong time management and multitasking abilities.
• Proven customer service and patient care experience.
• Self-motivated with a drive to exceed patient expectations.
• Flexibility for varied shifts, including weekends.

Responsibilities

• Support front office tasks such as answering phones, collecting copays, and checking in patients.
• Maintain equipment and clinic cleanliness to keep the environment safe.
• Communicate with patients and family members to coordinate care.
• Assist clinicians and team members as needed in a busy clinic.

Skills

Fast-paced environment

Written and verbal communication

Time management

Customer service

Patient care

Self-motivated

Flexibility to work varied shifts

Job description

ivyhealth in New Jersey is seeking a Therapy Aide to help maintain a safe, clean clinic and support front office tasks. You will answer phones, collect copays, check in patients, and communicate with patients and their families.

You will also assist with equipment upkeep, coordinate with therapists, and contribute to a welcoming, patient-centered environment. This role suits students in exercise science or healthcare lovers looking to grow in a supportive team.