Healthcare AI Solutions Engineer

Medium; United States; Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Equity

Competitive Salary

Health Care

Retirement Benefits

Job summary

Medium is seeking a Customer Engineer for AI Solutions to scale their fast-growing business in healthcare technology. This role requires a blend of technical knowledge and customer-focused skills to help implement and adopt Nitra's AI software platform.

The ideal candidate has at least 5 years of related experience and will work closely with Sales, Customer Success, and Product teams to enhance the customer experience. Nitra offers a hybrid work policy and competitive benefits.

Qualifications

• 5+ years of experience in Solutions Engineering, Sales Engineering, or similar roles.
• Experience leading SaaS or enterprise software implementations.
• Excellent communication and presentation skills.

Responsibilities

• Lead technical discovery, solution design, and product demonstrations.
• Serve as the technical expert during customer engagements.
• Drive customer adoption and optimize workflows.

Skills

Technical aptitude

Customer-facing skills

Problem-solving

Communication

Education

Bachelor's degree in Computer Science, Engineering, or related field

Tools

Software Implementation

Healthcare software

Job description

Medium is seeking a Customer Engineer for AI Solutions to scale their fast-growing business in healthcare technology. This role requires a blend of technical knowledge and customer-focused skills to help implement and adopt Nitra's AI software platform.

The ideal candidate has at least 5 years of related experience and will work closely with Sales, Customer Success, and Product teams to enhance the customer experience. Nitra offers a hybrid work policy and competitive benefits.