Healthcare Administrator

Evlo AI; Minneapolis (MN); On-site; USD 70,000 - 110,000; Full time

Job summary

Evlo AI is seeking a Healthcare Administrator in Minnesota to manage operational, regulatory, and administrative systems that support technology-enabled care programs. The role coordinates payer, provider, patient, and internal workflows across EHR, claims, CRM, and secure communications.

The administrator will translate HIPAA, CMS, and state regulations into reliable processes with measurable controls for a distributed team.

Qualifications

• Bachelor’s degree in healthcare administration, health information management, business, public health, or equivalent.
• Experience with HIPAA, CMS, payer workflows, and U.S. healthcare operations.
• Ability to learn new platforms quickly and work with multiple systems.

Responsibilities

• Manage healthcare administration workflows across onboarding, enrollment, referrals, authorizations, claims, and issue resolution.
• Maintain records across EHR, CRM, ticketing, and claims systems; investigate discrepancies and coordinate fixes.
• Monitor HIPAA, CMS, payer contracts, and Minnesota regulations; document controls and risks.
• Develop SOPs, process maps, training materials, and audit-ready docs.
• Track metrics such as turnaround time, authorization status, and KPI reporting using Excel or BI tools.
• Coordinate cross-functional projects with clinical operations, engineering, finance, legal, and support teams.
• Prepare dashboards and executive updates summarizing performance and improvements.

Skills

Analytical skills

Process improvement

KPI reporting

Data tools (Excel/Sheets)

EHR/CRM/Claims systems

Stakeholder management

SQL/Tableau/Looker

Education

Bachelor’s degree in healthcare administration or related field

Tools

EHR systems

Practice management

CRM systems

Tableau/Looker

SQL

Salesforce

Job description

About The Role

The Healthcare Administrator manages the operational, regulatory, and administrative systems that support healthcare delivery and technology-enabled care programs. The role coordinates payer, provider, patient, and internal workflows across systems such as electronic health records, claims platforms, CRM tools, and secure communication channels.

About The Role

The Healthcare Administrator manages the operational, regulatory, and administrative systems that support healthcare delivery and technology-enabled care programs. The role coordinates payer, provider, patient, and internal workflows across systems such as electronic health records, claims platforms, CRM tools, and secure communication channels.

This role matters because accurate healthcare operations directly affect access, reimbursement, compliance, and patient experience. The administrator will turn complex requirements involving HIPAA, CMS, payer policies, and state regulations into reliable processes, measurable controls, and scalable operating procedures for a distributed team.

Key Responsibilities

• Manage healthcare administration workflows spanning provider onboarding, patient enrollment, referrals, authorizations, claims documentation, and issue resolution
• Maintain accurate records and reporting across EHR, CRM, ticketing, and claims systems; investigate data discrepancies and coordinate corrective actions
• Monitor compliance with HIPAA, CMS requirements, payer contracts, and applicable Minnesota healthcare regulations; document controls and escalated potential risks
• Build and maintain standard operating procedures, process maps, training materials, and audit-ready documentation
• Track operational metrics such as turnaround time, authorization status, claims exceptions, service levels, and case backlog using Excel, SQL-enabled BI tools, or equivalent reporting platforms
• Coordinate cross-functional projects with clinical operations, engineering, finance, legal, and customer support teams; manage timelines, owners, dependencies, and deliverables
• Prepare recurring dashboards and executive updates that summarize operational performance, compliance findings, root causes, and recommended improvements

What We Are Looking For

• 3-8 years of experience in healthcare administration, healthcare operations, revenue cycle management, payer operations, or a related environment
• Bachelor’s degree in healthcare administration, health information management, business, public health, or a comparable field
• Working knowledge of HIPAA, CMS programs, payer workflows, medical terminology, healthcare documentation, and U.S. healthcare operations
• Hands-on experience with EHR, practice management, claims, CRM, or healthcare workflow systems; able to learn new platforms quickly
• Strong analytical and process-improvement skills, including advanced Excel or Google Sheets and experience with dashboards, data validation, and operational KPI reporting
• Excellent written communication, organization, and stakeholder-management skills with the ability to handle sensitive protected health information appropriately
• Bonus: Experience with SQL, Tableau, Looker, Salesforce, ServiceNow, HL7/FHIR workflows, Lean or Six Sigma methods, or healthcare compliance certifications such as CHC or RHIA