Healthcare Administrative Associate - Patient Services & Billing

Carilion Clinic; West Virginia; On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical benefits

Pension plan

Paid time off

Onsite fitness

Wellness app access

Childcare discounts

Education and training

Job summary

Carilion Clinic in Westlake, WV is seeking a Healthcare Administrative Associate (Family Medicine) for the day shift. This full-time role supports front-desk operations, patient flow, and medical records management.

Responsibilities include greeting patients, screening, scheduling, billing, data entry, and maintaining reports and a multi-line phone system. Requirements: high school diploma or GED; no prior experience required.

Qualifications

• High school diploma or GED required.
• No prior experience required.
• Knowledge of medical terminology and office procedures.
• Proficient in data entry and Microsoft Word/Excel.
• Ability to use electronic medical records and multitask.

Responsibilities

• Greets, screens, and provides service to patients and visitors.
• Processes mail, fax, and other documents.
• Maintains multi-line phone system/switchboard.
• Schedules, registers, and checks patients in/out.
• Maintains medical records.
• Performs data management and spreadsheets.
• Runs and maintains reports.
• Performs charge entry.
• Processes billing documents and researches and resolves issues.
• Collect co-payments, deductibles, and other self-pay amounts at time of service.
• Maintains cash box and receipt books.

Skills

Customer service

Data entry

Microsoft Word/Excel

Medical terminology

Office procedures

Multitasking

EMR knowledge

Education

High school diploma or GED

Tools

EMR systems

Job description

Carilion Clinic in Westlake, WV is seeking a Healthcare Administrative Associate (Family Medicine) for the day shift. This full-time role supports front-desk operations, patient flow, and medical records management.

Responsibilities include greeting patients, screening, scheduling, billing, data entry, and maintaining reports and a multi-line phone system. Requirements: high school diploma or GED; no prior experience required.