Healthcare Administrative Associate, Family Medicine - Roanoke/Salem, Bonus Eligible

Carilion Clinic; Roanoke (VA); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking healthcare organization as a Healthcare Administrative Associate, where you will play a vital role in enhancing patient experiences and optimizing clinic operations. This position offers a unique opportunity to contribute to a supportive work culture that prioritizes professional development and teamwork. You will be responsible for managing front-office workflows, ensuring efficient patient interactions, and maintaining essential records. With flexible work arrangements and a focus on well-being, this role is perfect for individuals eager to make a meaningful impact in healthcare while advancing their careers.

Benefits

Employer Funded Pension Plan

Flexible Work Arrangements/Schedules

Remote Work Options

Paid Time Off

Onsite Fitness Studios

Access to Health and Wellness App

Discounts on Childcare

Continued Education and Training

Qualifications

• Minimum of two years' experience in a physician office/medical office preferred.
• Knowledge of office procedures and equipment is essential.

Responsibilities

• Greet, screen, and provide service to patients and visitors.
• Schedule, register, and check patients in/out.

Skills

Interpersonal Skills

Communication Skills

Organizational Skills

Time Management

Data Processing

Education

High School Diploma or GED

Tools

Multi-line Telephone System

Automated Computer Systems

Job description

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Healthcare Administrative Associate, Family Medicine - Roanoke/Salem, Bonus Eligible

Employment Status: Full time

Shift: Day

Facility: Carilion Clinic Family Medicine - Roanoke/Salem

Requisition Number: 152436

How You’ll Help Transform Healthcare:

Here is the opportunity to apply your skills in a dynamic new environment and maximize your career growth with tools that will help enhance your professional development. We believe that by fostering a supportive and empowering work culture, we can create a positive impact in the world and achieve our goals together.

As a vital member of our team, you’ll play an important role by maintaining front-office workflow vital to optimizing the efficiency of the medical practice, clinic, and/or department.

The Healthcare Administrative Associate job duties include, but may not be limited to the following:

• How You’ll Help Transform Healthcare:
• Greet, screen, and provide service to patients and visitors.
• Process mail, fax, and other documents.
• Maintain multi-line phone system/switchboard.
• Schedule, register, and check patients in/out.
• Maintain medical records.
• Perform data management, spreadsheet functions.
• Run and maintain reports.
• Process billing documents and research and resolve issues.
• Collect co-payments, deductibles, and other self-pay amounts at time of service.
• Maintain cash box and receipt books.

What We Require:

• High school diploma or GED
• Minimum of two years' experience in a physician office/medical office (preferred)
• Experience with data processing and/or with multi-line telephones (preferred)
• Experience with registration and/or medical insurance (preferred)
• Knowledge of office procedures and equipment
• Effective interpersonal, communication, and teamwork skills
• Automated computer system proficiency
• Excellent organizational and time management skills

About Carilion

This is Carilion Clinic ...

An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.

Headquartered in Roanoke, Va., you will find a robust system of award winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.

Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us.

Requisition Number: 152436
Employment Status: Full time
Location: Carilion Clinic Family Medicine - Roanoke/Salem
Shift: Day
Shift Details: Monday through Friday; 8:30 a.m. to 5:00 p.m.
For more information, contact the HR Service Center at 1-800-599-2537.

Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status.
Carilion Clinic is a drug-free workplace.

What matters to you is important to us—like benefits, rewards, and resources to improve your life.Carilion understands the importance of prioritizing your well-being to help you develop and thrive. When you make your tomorrow with us, we’ll enhance your potential to realize the best in yourself.Below are benefits available to you when you join Carilion:

• Employer Funded Pension Plan, vested after five years (Voluntary 403B)
• Flexible Work Arrangements/Schedules
• Remote Work Options
• Paid Time Off (accrued from day one)
• Onsite fitness studios and discounts to our Carilion Wellness centers
• Access to our health and wellness app, Virgin Pulse
• Discounts on childcare
• Continued education and training

Find more about Carilion Clinic’s benefits by vising our Total Rewards Page.

Carilion Clinic is an equal opportunity employer. We embrace a diverse workforce and provide equal employment opportunities to all qualified candidates without regard to Race, Color, Religion, Sex, National Origin, Protected Veterans status, Disability, Sexual Orientation or Gender Identity. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 800-599-2537, 8:00 a.m. to 4:30 p.m., Monday through Friday.