Healthcare Account Manager, Client Services (30% Travel)

BrightSpring Health Services; Chicago (IL); Hybrid; USD 60,000 - 65,000; Full time

Benefits offered by this job

DailyPay

Flexible schedules

Health, dental, vision and life ins.

Tuition Assistance

Employee Discount Program

401k

Paid-time off

Job summary

BrightSpring Health Services is seeking an Account Manager for the Client Services team to provide exceptional customer service and manage client accounts effectively.

The ideal candidate should have a Bachelor's Degree and experience in client management or customer service, preferably in healthcare. The role requires approximately 30% travel, with responsibilities including managing accounts and collaborating with internal teams to achieve client satisfaction.

Qualifications

• Bachelor's Degree preferred.
• Previous experience in a client management or customer service role.
• Ability to present to all levels of management.

Responsibilities

• Deploys a strategic approach to account management.
• Supports Client Services team with customer success tasks.
• Manages client base through CRM software.

Skills

Client management

Customer service

Microsoft Office proficiency

Problem-solving

SalesForce

Project management

Education

Bachelor's Degree in business or related field

Tools

CRM software

Axiom

Job description

BrightSpring Health Services is seeking an Account Manager for the Client Services team to provide exceptional customer service and manage client accounts effectively.

The ideal candidate should have a Bachelor's Degree and experience in client management or customer service, preferably in healthcare. The role requires approximately 30% travel, with responsibilities including managing accounts and collaborating with internal teams to achieve client satisfaction.