HEALTH & WELLNESS/OPERATIONS SPECIALIST

Kroger Co.; Blue Ash (OH); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

Healthcare coverage

Tuition reimbursement

Paid time off

Employee discounts

Career growth opportunities

Job summary

Kroger Co. in Blue Ash, OH is seeking a training-focused operations professional to support pharmacy day-to-day activities and provide technical training across locations. You will partner with the pharmacy practice coordinator to roll out best practices and drive clinical service training.

The role emphasizes leadership, collaboration, and problem-solving to improve efficiency, ensure regulatory compliance, and contribute to Kroger Health’s strategic goals.

Qualifications

• High School Diploma or GED required.
• 3+ years as a certified, senior certified, or lead technician; or management experience.
• Excellent leadership, team building, organization, problem-solving, computer and communication skills.
• Demonstrated ability to work collaboratively with stakeholders and peers.
• Strong attention to detail.
• Proficient in Microsoft Office.

Responsibilities

• Support day-to-day pharmacy operations and provide training on technical aspects to associates.
• Collaborate with pharmacy practice coordinator to coach, teach, and train on clinical services.
• Observe standards and customer interactions; propose improvements to enhance efficiency and Kroger Health's mission.
• Roll out new best practices and monitor compliance across locations.
• Coach stores on inventory, return to stock, and supply chain policies; support physical inventories.
• Travel to other locations as needed and ensure compliance with regulatory requirements.

Skills

Leadership

Training & coaching

Problem solving

Communication

Collaboration

Attention to detail

Microsoft Office

Education

High School Diploma or GED

Associate Degree

Tools

EPRN or similar pharmacy system

Job description

Support day-to-day operations of pharmacies. Assume overall responsibility for providing training on the technical aspects of pharmacy to associates in order to execute company strategies and achieve financial targets. Provide Kroger Health District support for all operations related functions, including inventory control, labor management, waste, training, standards, facility maintenance and risk management. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Work with pharmacy practice coordinator to solve problems and give direction on ways to improve aspects of operations including inventory management and reduction of shrink
• Observe and evaluate standards, conditions, and customer interactions; make recommendations, when appropriate, to gain efficiency and create an experience that supports Kroger Health's Purpose, Vision, and Mission
• Assist in rolling out new best practices and monitor compliance with those best practices
• Problem-solve and provide feedback to division and other teams as needed on opportunities to improve operational efficiencies
• Coach stores on return to stock, reverse distribution policies and practices and inventory preparation; support store physical inventories and investigate discrepancies
• Employ scorecards and observations to validate best practices and behaviors are in place with all associates
• Support regulatory compliance of all pharmacy locations at the direction of the corporate compliance department
• Provide coaching, teaching and training to support action plans
• Collaborate with pharmacy practice coordinator to coach, teach, and train on the technical aspects of clinical services
• Ensure associates receive all required training and can resolve certain issues independently
• Collaborate with pharmacy practice coordinators to realize targeted and budgeted sales, gross profit, savings and cost reductions.
• Work with pharmacy practice coordinators to champion Kroger Health associate development and retention
• Collaborate with pharmacy practice coordinators on delivering overall goals/initiatives
• Support new/remodel pharmacy moves/openings
• Travel to other locations based on the needs of the business
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Qualifications

Minimum

• High School Diploma or GED
• 3+ years of experience as a certified, senior certified, or lead technician; or management experience
• Excellent leadership, team building, organization, problem-solving, computer and oral/written communication skills
• Demonstrated ability to work collaboratively with stakeholders and peers
• Strong attention to detail
• Proficient in Microsoft Office

Desired

• Associate Degree
• Any experience working with EPRN or similar electronic pharmacy system
• Certified Pharmacy Technician or other relevant healthcare certification

Job Info

• Job Identification 245624
• Posting Date 10/27/2026, 05:05 PM
• Locations 11310 Cornell Park Dr, Blue Ash, OH, 45242, US

We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

From one tiny Cincinnati grocery store more than a century ago, we’ve grown into what today is the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.

Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited.

Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you.