Health Wellness Coach 100% Remote

Vori Health; Nashville (TN); Remote; USD 50,000 - 70,000; Full time

Job summary

Vori Health seeks a fully remote Health Coach dedicated to empowering patients in their wellness journeys. This role involves utilizing innovative coaching strategies and working within interdisciplinary teams to deliver exceptional healthcare outcomes. As a Health Coach, you'll engage directly with patients, guiding them through personal health plans while leveraging technology and behavioral insight to enhance their health and well-being.

Benefits

Competitive Salary

Equity Options

Health Benefits (medical, dental, vision)

401(k) Plan

Generous Paid Time Off

Flexible Remote Work Environment

Professional Development Opportunities

Paid Parental Leave

Employee Assistance Program

Qualifications

• Qualified health coach with 2+ years experience in health consultations.
• Proficient in digital care tools and able to manage patient caseloads effectively.
• Strong writing and communication skills, adept in working remotely.

Responsibilities

• Implement coaching techniques and utilize behavioral change solutions.
• Design and oversee personalized patient care plans.
• Collaborate with a cross-functional team of healthcare professionals.

Skills

Motivational Interviewing

Coaching Techniques

Patient Outcomes Improvement

Communication Skills

Critical Thinking

Education

NBHWC Board Certified Health and Wellness Coach

University degree in health science or social science discipline

Tools

Microsoft Office Suite

Job description

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Fully remote/virtual Health Coach role

Who We Are

Vori Health is an award-winning, nationwide, virtual-first, musculoskeletal medical practice focused on evidence-based care that treats the whole person. Using a unique care model to help patients find the best path forward, Vori Health connects patients to a trained care team that includes a nonoperative physical medicine physician, a health coach navigator, and a physical therapist who manage the initial patient assessment and then work to coordinate all aspects of care. We are on a mission to empower humanity to lead a healthier life.

A critical part of our work involves the human element of our approach. The Health Coach plays a vital role in working with our members to empower them to take ownership of their health by finding their internal motivation, implementing problem solving strategies, and achieving their wellness goals. Our health coaches also play an integral part in ensuring that we continually iterate to improve our product and overall user experience.

Our Health Coaches are our patients’ greatest advocates on their wellness journey by supporting them through their personalized care plan here at Vori Health. This is done through the implementation of modern behavioral change research and strategies to deliver sustainable life-changing health outcomes.

Vori Health coaches exude confidence in working with interdisciplinary care teams in designing optimal patient-centered care consistent with Vori Health’s standards. This role reports to the Director, Health Coaching and is a 100% remote role with flexible schedule options.

What You Will Do

• Essential Functions:
• Consistent use of Vori Health’s behavior change solutions
• Implement coaching techniques to improve patient outcomes
• Provide video consultations and messaging with patients of Vori Health to improve their wellness goals
• Design and support patient care plans through the utilization of motivational interviewing, SMART goals, coaching best practice and behavior change techniques
• Proven aptitude for managing an ample patient caseload
• Document interactions and interventions as directed by Vori health technology tools
• Effectively collaborate and relationship building with Vori Health’s talented, cross-functional teams
• Engaging on a regular cadence in a professional and collegial way with physicians, physical therapists, advanced practice providers, dieticians, and others
• Troubleshoot unexpected issues so that patient needs are placed first and gaps in care are averted
• Utilize critical thinking to discern and refine the correct provider for patient needs, stratifying the urgency of the referral amongst clinical team members as needed
• Assist in the development of technology and service innovations to ensure a closed loop system of communication and coordination with our Vori Health providers and network specialists.
• Provide feedback to colleagues regarding individual and team performance; be receptive to feedback on your performance
• Communicate and collaborate with external Clinicians as appropriate
• Maintain professional and technical knowledge through attending educational workshops, reviewing professional publications, etc.
• Meet company and quality standards as defined by Vori Health
  

Supervisory Responsibilities

• N/A
  
  

Perform other projects and duties as assigned

Who You Are

• Required:
• NBHWC Board Certified Health and Wellness Coach
• Proficiency with computers, virtual care, database management and data tracking
• Knowledge of Motivational Interviewing, establishing SMART goals with patients, awareness of behavioral stages of change
• 2+ years experienced health coach and/or wellness educator, conducting individual health consults or group workshops
• Demonstrated competence and passion for digital care delivery or telehealth: Comfort evaluating and treating patients remotely utilizing a variety of digital tools to manage care
• Outstandingâ¯written and spokenâ¯communication skills across various channels and groupsâ¯and managing teamâ¯conflictâ¯
• Proven record of matching patient needs to treatment plans and proven record of implementing these plans safely and effectively
• Strong sense of empathy, a compassionate outlook, and the ability to motivate patients into pushing their limits in a responsible, safe way
• Proficient with Microsoft Office Suite or related software
• Reliable high speed internet connection
• Dedicated home office space- private and free from distractions and noise.
• Comfortâ¯working withinâ¯a startup environmentâ¯of rapid pace and constantâ¯change.
• Excellent time management skills with a proven ability to meet deadlines
  

Nice-to-haves

• Bi-lingual, Spanish speaking
• Experience in working toward specific outcomes in patient achievement, in the context of delivering interventions and within an integrated team
• Understanding behavioral interventions and approaches to behavior change
• Strong communication, proactive, growth mindset and collaborative working style
• Proven record of accomplishment in creating exceptional experiences with patients
• University degree in health science or social science discipline
• Ability to troubleshoot unexpected issues so that patient needs are placed first and gaps in care are averted
• Willingness to go the distance to provide support to our patients and fellow clinical care team
• Ability to work in multiple technology platforms simultaneously, using professional and clinical judgment and critical thinking in accessing and documenting information that pertains to each patient’s referral process
• Ability to maintain attention to detail while also seeing the bigâ¯pictureâ¯â¯
• Excellent interpersonal, organizational, and problem-solving skills
• Ability to prioritize tasks and to delegate them when appropriate
• Critical thinking skills, flexibility, and the ability to design innovative solutions in a fast-paced environment
• Graceful at managing expectations while pushing for continuousâ¯improvement
• Experience and comfort working closely with clinical teams to accomplish shared goals and drive positiveâ¯collaborationâ¯â¯â¯
• Commitment to be a member of a learning organization, open to development and continuous feedback
  
  

Work Authorization/security Clearance Requirements

• Authorized or able to provide required documents to work in United States or Canada.
  
  

Physical Requirements/Work Environment

• Remote work environment.
• While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, and keyboard.
• Specific vision abilities required by this job include close vision requirements due to computer work.
  
  

Company Benefits

At Vori Health, we believe in fostering a supportive and rewarding work environment for our team members. We offer a comprehensive benefits package designed to support your overall well-being, growth, and work-life balance:

• Competitive Salary: We offer competitive pay based on experience, skillset and the value you bring to the team.
• Equity Options: As part of our commitment to long-term success, we offer equity options, giving you the opportunity to share in the growth of the company.
• Health & Wellness: Our health benefits include medical, dental, and vision coverage to keep you and your family healthy. We also offer wellness programs and mental health resources to help you thrive both personally and professionally.
• Retirement Plans: We provide a 401(k) plan and Roth options to help you plan for the future and enjoy peace of mind.
• Paid Time Off (PTO): Enjoy generous paid time off, including vacation days, holidays, and sick leave, to recharge and maintain a healthy work-life balance.
• Fully Remote Work: Work from your home or private office location! We offer a flexible, fully remote work environment that allows you to manage your workspace in a way that best suits your lifestyle.
• Professional Development: We encourage continuous learning and growth with access to training resources and Professional Development stipend for further education.
• Parental Leave: We offer paid parental leave to support team members through important life moments, whether you're welcoming a child or expanding your family.
• Employee Assistance Program (EAP): Access confidential counseling and support for personal or work-related challenges to maintain your well-being along with additional employee assistance programs.
  
  

We’re committed to creating a workplace where you can grow, succeed, and achieve your best. Come join our team and enjoy the benefits of a company that values its team members we call Vorriors!

EEO Statement

Vori Health is an Equal Opportunity Employer. We are committed to a work environment that supports, inspires, and respects all individuals without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristics.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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