Health & Wellness Coach

Lehigh Valley Health Network; Elm (PA); Remote; USD 52,000 - 75,000; Full time

Job summary

Lehigh Valley Health Network is seeking a remote Health Coach to deliver telephonic, in-person, and virtual coaching to employees and clients. You will assess needs, set personalized wellness goals, and coordinate care with primary providers and community resources.

The role emphasizes evidence-based education, program monitoring, and collaboration with internal teams, brokers, and payers. A PA Driver's license and a strong MS Office skillset are required.

Qualifications

• Bachelor’s degree in nutrition, nursing, kinesiology, health education, public health, or psychology.
• 2 years of experience as a health and wellness coach.
• 2 years using readiness to change, motivational interviewing, goal setting, and resolution techniques to assist participants in developing individualized plans for successful behavior change.
• Ability to manage multiple calendars and consistently meet deadlines.
• Ability to creatively problem solve and work within a self-directed work team environment.
• Demonstrated ability to locate and link individuals to network and community healthcare resources.
• Excellent computer skills including MS Office, Word, Excel, Outlook, and PowerPoint.
• Ability to interact with a wide variety of individuals and corporate environments including business and industry, internal staff, hospital departments, community organizations, and health insurance companies.
• DL - Driver's License_PA - State of Pennsylvania Upon Hire

Responsibilities

• Provides telephonic, in-person, and/or virtual health coaching by assessing individual needs and readiness to change using coaching models and theories, such as motivational interviewing, to assist individuals in creating personalized health and wellness goals.
• Documents wellness coaching encounters including appointments, outreach, and referrals in accordance with program, NCQA, and department guidelines to coordinate care across the continuum and encourage direct communication between the individual and their primary care provider or other appropriate network or community resources.
• Develops, promotes, and provides evidence-based health education and wellness offerings such as presentations, webinars, programs, biometric screenings, and results consultation to internal and external clients and partners.
• Assists in the monitoring, evaluation, and improvement of the BeneFIT health coaching and wellness programs to meet program goals.
• Acts as a wellness and health education resource to colleagues, clients, brokers, payers, and community partners; develops and maintains relationships with stakeholders internally and externally.
• Attends appropriate trainings and seminars to maintain coaching and other professional standards/certifications; expands knowledgebase and experiences.

Skills

MS Office proficiency

Interpersonal communication

Time management

Problem solving

Multitasking

Bilingual (Spanish and English)

Education

Bachelor’s degree in nutrition, nursing, kinesiology, health education, public health, or psychology

Master’s degree in nutrition, nursing, kinesiology, health education, public health, or psychology

Tools

MS Office (Word, Excel, Outlook, PowerPoint)

Job description

Imagine a career at one of the nation's most advanced health networks.

Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.

LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.

Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.

Summary

Provides one-on-one telephonic, in-person, and/or virtual health coaching services to employees and industry clients, both internal and external. Engages with participants in a collaborative process to assess health status and develop personal goals and action plans that promote wellness and help individuals realize their personal best.

Job Duties

• Provides telephonic, in-person, and/or virtual health coaching by assessing individual needs and readiness to change using coaching models and theories, such as motivational interviewing, to assist individuals in creating personalized health and wellness goals.
• Documents wellness coaching encounters including appointments, outreach, and referrals in accordance with program, NCQA, and department guidelines to coordinate care across the continuum and encourage direct communication between the individual and their primary care provider or other appropriate network or community resources.
• Develops, promotes, and provides evidence-based health education and wellness offerings such as presentations, webinars, programs, biometric screenings, and results consultation to internal and external clients and partners.
• Assists in the monitoring, evaluation, and improvement of the BeneFIT health coaching and wellness programs to meet program goals.
• Acts as a wellness and health education resource to colleagues, clients, brokers, payers, and community partners; develops and maintains relationships with stakeholders internally and externally.
• Attends appropriate trainings and seminars to maintain coaching and other professional standards/certifications; expands knowledgebase and experiences.

Minimum Qualifications

• Bachelor’s Degree in nutrition, nursing, kinesiology, health education, community health education, public health, or psychology.
• 2 years of experience working as a health and wellness coach and
• 2 years of experience using readiness to change, motivational interviewing, goal setting, and resolution techniques to assist participants in developing individualized plans for successful behavior change.
• Ability to manage multiple calendars and consistently meet deadlines.
• Ability to creatively problem solve and work within a self-directed work team environment.
• Demonstrated ability to locate and link individuals to network and community healthcare resources.
• Excellent computer skills including MS Office, Word, Excel, Outlook, and PowerPoint.
• Ability to interact with a wide variety of individuals and corporate environments including business and industry, internal staff, hospital departments, community organizations, and health insurance companies.
• DL - Driver's License_PA - State of Pennsylvania Upon Hire

Preferred Qualifications

• Master’s Degree in nutrition, nursing, kinesiology, health education, community health education, public health, or psychology and
• training in motivational interviewing, active listening skills, and application of the transtheoretical model.
• Bilingual (Spanish and English).
• American Heart Association Basic Life Support - State of Pennsylvania Upon Hire

Physical Demands

Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR. Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.

Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes.

Work Shift: Day Shift

Address: 1200 S Cedar Crest Blvd

Primary Location: REMOTE IN PENNSYLVANIA

Position Type: Remote

Union: Not Applicable

Work Schedule: Monday-Friday 8:30a-5:00p

Department: 1004-13010 COH-Payor Based Care Coordination