Health & Wellness Coach

1004 Lehigh Valley Hospital; Pennsylvania; Hybrid; USD 45,000 - 65,000; Full time

Job summary

Lehigh Valley Health Network is seeking a Health Coach to provide telephonic, in-person, and virtual coaching. The role focuses on assessing readiness to change, developing personalized wellness plans, and coordinating care with primary providers.

The position emphasizes documentation, client education, and program improvement within BeneFIT, with opportunities to engage internal staff and external partners while maintaining professional standards.

Qualifications

• Bachelor’s Degree in nutrition, nursing, kinesiology, health education, community health education, public health, or psychology.
• 2 years of experience working as a health and wellness coach and 2 years of experience using readiness to change, motivational interviewing, goal setting, and resolution techniques to assist participants in developing individualized plans for successful behavior change.
• Ability to manage multiple calendars and consistently meet deadlines.
• Ability to creatively problem solve and work within a self-directed work team environment.
• Demonstrated ability to locate and link individuals to network and community healthcare resources.
• Excellent computer skills including MS Office, Word, Excel, Outlook, and PowerPoint.
• Ability to interact with a wide variety of individuals and corporate environments including business and industry, internal staff, hospital departments, community organizations, and health insurance companies.
• DL - Driver's License_PA - State of Pennsylvania
• Master’s Degree in nutrition, nursing, kinesiology, health education, community health education, public health, or psychology and training in motivational interviewing.
• Bilingual (Spanish and English).
• American Heart Association Basic Life Support - State of Pennsylvania

Responsibilities

• Provides telephonic, in-person, and/or virtual health coaching by assessing individual needs and readiness to change using coaching models and theories, such as motivational interviewing, to assist individuals in creating personalized health and wellness goals.
• Documents wellness coaching encounters including appointments, outreach, and referrals in accordance with program, NCQA, and department guidelines to coordinate care across the continuum and encourage direct communication between the individual and their primary care provider or other appropriate network or community resources.
• Develops, promotes, and provides evidence-based health education and wellness offerings such as presentations, webinars, programs, biometric screenings, and results consultation to internal and external clients and partners.
• Assists in the monitoring, evaluation, and improvement of the BeneFIT health coaching and wellness programs to meet program goals.
• Acts as a wellness and health education resource to colleagues, clients, brokers, payers, and community partners; develops and maintains relationships with stakeholders internally and externally.
• Attends appropriate trainings and seminars to maintain coaching and other professional standards/certifications; expands knowledgebase and experiences.

Skills

Health coach

Motivational interviewing

Readiness to change

Goal setting

Calendar management

Problem solving

Resource linkage

Interpersonal skills

Driver's license (PA)

Education

Bachelor’s Degree in nutrition, nursing, kinesiology, health education, community health education, public health, or psychology

Tools

MS Office

Word

Excel

Outlook

PowerPoint

Job description

Imagine a career at one of the nation's most advanced health networks. Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work. LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day. Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.

Summary

Provides one-on-one telephonic, in-person, and/or virtual health coaching services to employees and industry clients, both internal and external. Engages with participants in a collaborative process to assess health status and develop personal goals and action plans that promote wellness and help individuals realize their personal best.

Job Duties

Provides telephonic, in-person, and/or virtual health coaching by assessing individual needs and readiness to change using coaching models and theories, such as motivational interviewing, to assist individuals in creating personalized health and wellness goals. Documents wellness coaching encounters including appointments, outreach, and referrals in accordance with program, NCQA, and department guidelines to coordinate care across the continuum and encourage direct communication between the individual and their primary care provider or other appropriate network or community resources. Develops, promotes, and provides evidence-based health education and wellness offerings such as presentations, webinars, programs, biometric screenings, and results consultation to internal and external clients and partners. Assists in the monitoring, evaluation, and improvement of the BeneFIT health coaching and wellness programs to meet program goals. Acts as a wellness and health education resource to colleagues, clients, brokers, payers, and community partners; develops and maintains relationships with stakeholders internally and externally. Attends appropriate trainings and seminars to maintain coaching and other professional standards/certifications; expands knowledgebase and experiences.

Minimum Qualifications

• Bachelor’s Degree in nutrition, nursing, kinesiology, health education, community health education, public health, or psychology.
• 2 years of experience working as a health and wellness coach and 2 years of experience using readiness to change, motivational interviewing, goal setting, and resolution techniques to assist participants in developing individualized plans for successful behavior change.
• Ability to manage multiple calendars and consistently meet deadlines.
• Ability to creatively problem solve and work within a self-directed work team environment.
• Demonstrated ability to locate and link individuals to network and community healthcare resources.
• Excellent computer skills including MS Office, Word, Excel, Outlook, and PowerPoint.
• Ability to interact with a wide variety of individuals and corporate environments including business and industry, internal staff, hospital departments, community organizations, and health insurance companies.
• DL - Driver's License_PA - State of Pennsylvania

Preferred Qualifications

• Master’s Degree in nutrition, nursing, kinesiology, health education, community health education, public health, or psychology and training in motivational interviewing, active listening skills, and application of the transtheoretical model.
• Bilingual (Spanish and English).
• American Heart Association Basic Life Support - State of Pennsylvania

Physical Demands

Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require. Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities. https://youtu.be/GD67a9hIXUY

Work Shift

Day Shift
Address: 1200 S Cedar Crest Blvd
Primary Location: REMOTE IN PENNSYLVANIA
Position Type: Remote
Union: Not Applicable
Work Schedule: Monday-Friday 8:30a-5:00p
Department: 1004-13010 COH-Payor Based Care Coordination
Lehigh Valley Health Network (LVHN) is the region’s largest employer and health care provider of choice. Our nearly 20,000 health care professionals take pride in what they do and are driven by our mission to heal, comfort and care for the people of our community.

About the Employer

Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes.

Employer Culture

LVHN is honored to be certified as a Great Place to Work®. LVHN’s culture of trust – and the positive things colleagues said about working at LVHN when surveyed by Great Place to Work and Fortune – align perfectly with what makes a great workplace. This designation tells you that LVHN is a great place to work from hire to retire. If you are someone who aligns with LVHN’s core values – Compassion, Integrity, Collaboration and Excellence – you will have a rewarding and successful career here.