Health Unit Coordinator-PRN

umchealthsystem; United States; On-site; USD 36,000 - 62,000; Full time

Job summary

UMC Health System is seeking a Health Unit Coordinator to handle clerical duties that coordinate patient care within the assigned department. Responsibilities include answering phones, scheduling, preparing documents, filing, and maintaining medical records to support clinical operations.

The role requires strong communication, empathy, and confidentiality, with a high school diploma or GED and the ability to work with medical terminology and a variety of staff in a fast-paced environment.

Qualifications

• Clerical duties to support patient care coordination.
• Familiarity with medical terminology.
• Ability to maintain confidentiality.

Responsibilities

• Answering phones and directing visitors.
• Preparing documents and filing medical records.
• Retrieve medications and deliver to staff.
• Assist with supply inventory and CMS/DNV documentation.
• Coordinate patient transport between departments.
• Collaborate with medical staff to ensure effective communication.
• Perform other assigned duties as needed.

Skills

Communication skills

Empathy

Confidentiality

Medical terminology

English literacy

Education

High School Diploma or GED

Job description

Job Summary

The Health Unit Coordinator (HUC) performs all clerical activities required to coordinate assigned department for patient care procedures.

Reports to:

Job Specific Responsibilities

Daily assignments may include but are not limited to:

• Answering phones, directing visitors, scheduling appointments, preparing documents, generating reports, filing, scanning, using intercom paging system, handling incoming and outgoing fax, and other assigned clerical duties related specifically to the assigned department
• Prepares and maintains medical records and pertinent documentation required for patient care
• Retrieve medications/narcotics from tube system and deliver to appropriate staff member(s)
• May be required to assist with purchase orders, invoice, payments, expense tracking, stock and inventory of supplies/equipment, or any required documentation for the assigned department related to CMS or DNV processing and compliance
• May be required to transport patients from one department to another for scheduled test or labs
• Collaborate with medical staff, students, clinics, and other departments to ensure proper communication and coordination of patient care in the assigned department
• All other assigned duties as requested by assigned department

Education and Experience

• High School Diploma or GED

Required Licensures/Certifications/Registrations

N/A

Skills and Abilities

• Demonstrated communication skills, both verbally and in writing. Must be able to speak, read, and write English
• Capable of demonstrating empathy and able to make rational independent judgement calls
• Basic knowledge of medical terminology
• Ability to maintain confidentiality

Interaction with Other Departments and Other Relationships

The person in this role will have interactions with all departments and employees within UMC. Interactions with external vendors and medical staff may also be required.

Physical Capabilities

Position requires prolonged time periods of sitting at a desk, talking on a phone, and working on a computer. Work can be sedentary, but may frequently require standing, walking, stooping, pulling, and pushing. Essential hearing and near vision acuity required. Should be able to lift up to 50 pounds

Environmental/Working Conditions

Work area is well lighted, and subject to varying indoor temperatures. Because of patient care demands, working environment can present emotional and physical stress at times

Direct Reports

NA

Equal Employment Opportunity Statement

UMC Health System provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. *Request for accommodations in the hire process should be directed to UMC Human Resources.*