Health Unit Coordinator - Pediatric ICU

UW Health; Madison (WI); On-site; USD 25,000 - 33,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Paid time off

Retirement plans

Parental leave

Job summary

UW Health in Madison, Wisconsin is seeking a Health Unit Coordinator (HUC) for 60% FTE day/evening shifts. The role supports patient care, admissions, transfers and discharges on the unit, with a focus on clear communication, organization and reliable clerical duties.

Shifts are 8 or 12 hours, 7:00am–7:30pm or 8:30am–9:00pm, with weekend rotation. Benefits include health, dental, PTO, retirement plans and parental leave.

Qualifications

• No minimum education required.
• High School Diploma or equivalent preferred.
• Requires 1 year of experience in a medical or customer service environment.
• 1 year of experience in a medical environment preferred.

Responsibilities

• Manage and facilitate the day-to-day operations of a unit.
• Answer phones, organize files, order supplies, handle correspondence, manage databases and provide general support.
• Support patient care with strong communication and organizational skills.
• Collaborate with the clinical team to coordinate admissions, transfers and discharges.
• Maintain accurate electronic health records and perform clerical duties.

Skills

Customer service

Communication

Organization

Education

High School Diploma or equivalent

Job description

Work Schedule

Part-time, 60% FTE day/evening shift. Shifts will be scheduled as 8 or 12-hour shifts between the hours of 7:00am - 7:30pm and/or 8:30am - 9:00pm, weekend rotation is required. Hours may vary based on operational needs of department.

Be part of something remarkable.

Health unit coordinator's play a key role on each unit, by providing a warm and welcoming atmosphere for patients, families, and visitors.

We are seeking a Health Unit Coordinator (HUC) to:

• Manage and facilitate the day-to-day operations of a unit.
• Answer phones, organize files, order supplies, handle correspondence, manage databases, and provide general support to patients, family members and other staff. You are often considered the backbone of the unit, ensuring that everything runs smoothly and efficiently.
• Utilize excellent communication and organizational skills to support patient care.
• Collaborate with the clinical team to coordinate all aspects of patient care including patient admissions, transfers, and discharges.
• Use high level of attention to detail to maintain accurate electronic health records and perform other duties of a clerical nature.

At UW Health, you will have

• An excellent benefits package, including health and dental insurance, paid time off, retirement plans, two-week paid parental leave and adoption assistance. Full time benefits for part time work (for positions 60% FTE and higher).
• Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance.
• Access to UW Health's Wellness Options at Work that support employee/family well-being.
• Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.

Qualifications

• No minimum education required.
• High School Diploma or equivalent. Preferred

Work Experience

• 1 year of experience in a medical or customer service environment or experience of a similar nature Required
• 1 year of experience in a medical environment Preferred

Our Commitment to Social Impact and Belonging

UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

American Family Children's Hospital

in Madison, Wisconsin-also a Magnet-designated facility-provides specialized care in a healing environment designed especially for pediatric patients and their families. American Family Children's Hospital is a comprehensive pediatric medical and surgical center, with nationally recognized pediatric specialists in a wide range of fields. It is also home to our Level One Pediatric Trauma Center and Level IV NICU, which cares for the tiniest patients throughout Wisconsin and beyond.

View Full Job Description

UW Hospital and Clinics benefits