Health Unit Coordinator Oncology

Banner Health Corporate; Mesa (AZ); On-site; USD 22,000 - 30,000; Full time

Job summary

Banner Health is seeking a Health Unit Coordinator for the Oncology unit at Banner Gateway Medical Center in Gilbert, Arizona. The role involves providing administrative support and coordinating communications among physicians, nurses, and ancillary staff to ensure efficient patient care and smooth unit operations.

The HUC will manage admissions, charting, and discharge coordination, while handling other clerical tasks in a fast-paced hospital environment.

Qualifications

• High school diploma or GED required, with basic medical clerical experience preferred.
• Must be able to communicate effectively with patients, families and staff.
• Proficiency in standard office software and keyboarding is required.

Responsibilities

• Perform receptionist/clerical duties to support efficient department operations and communications.
• Process patient admissions and bed assignments; prepare face sheets and labels.
• Maintain complete patient records with admission, transfer and discharge information; ensure chart forms are filed.

Skills

Customer service

Communication skills

Organization

Medical terminology

Computer literacy

Education

High School Diploma or GED

Job description

Primary City/State: Gilbert, Arizona Department Name: ICU-Oncology-Hosp Work Shift: Day Job Category: Administrative Services

Explore and excel. At Banner Health, health care is a team effort. One might be surprised by the number of people who work behind the scenes and play a critical role in ensuring the best care for our patients. Our Banner Gateway team is currently seeking a Health Unit Coordinator to work on our state of the art Oncology specialty unit within our Magnet Designated campus, providing care to the Oncology patient population. As a HUC you will give support to a diverse population of acute care, surgical, and oncology patients that are cared for on this unit., while supporting the clinical staff. If you have a passion for delivering exceptional patient-centered care, then our Oncology team would like to hear from you.

Experience innovative technology and exceptional opportunities for growth and development at Banner Health's state-of-the-art hospital Banner Gateway Medical Center. With comprehensive electronic medical records, physician order entry, digital radiography and proprietary advanced patient monitoring, Banner Gateway provides you with the innovative resources you need to provide your patients with the best care possible. Our commitment to nursing excellence has enabled us to achieve Magnet™ recognition by the American Nurses Credentialing Center. Located near Phoenix in Gilbert, Ariz., Banner Gateway Medical Center offers 286 private rooms, 13 operating suites, a 46-bed emergency department and shares a campus with the Banner MD Anderson Cancer Center. Our WIS and NICU services support an average of 4,000 deliveries per year. Key specialties include oncology, obstetrics, bariatric surgery, emergency and other services that focus on meeting the changing needs of the dynamic and growing community we serve. Banner MD Anderson Cancer Center Located in Gilbert, Ariz. (the Phoenix Metro area) on the Banner Gateway Campus, the center provides world-class care for oncology patients - both inpatient and outpatient - and has also brought leading oncology programs to the Banner Gateway campus including designation as a Stem Cell Transplant Center of Excellence and comprehensive Head & Neck cancer care. Our capabilities include five linear accelerator vaults, a brachytherapy vault, an advanced diagnostic imaging suite with PET/CT scan, more than 70 infusion bays, a cryopreservation lab and much more. Our inpatient medical oncology unit also incorporates a program that utilizes the electronic surveillance partnership in caring for the patient, where remote nurses have the ability to interact with patients via two-way audio-video to assist the bedside nurse with patient care.

This position is a full time DAY shift position working three 12-hour shifts per week from 7:00am-7:30pm. Our team uses a rotating weekend and holiday schedule, and you will have the opportunity utilize our self-scheduling tool for shift and weekend coverage, and enjoy an 18%-night shift differential and a flat rate $1/hour weekend shift differential.

POSITION SUMMARY

This position is responsible for a variety of administrative support functions and customer service for an assigned patient care area which promote an organized, efficient delivery of care to patients. The position facilitates communication between physicians, nurses and physicians, calls in Consults and acts as a liaison with all other internal departments and external contacts.

CORE FUNCTIONS

• Performs receptionist/clerical duties to support overall operating efficiency and effective flow of communication and information throughout the department. Participates in the resolution of customer problems or collects necessary data and follows through to appropriate person for problem resolution.
• Processes patient admissions, records bed assignments in system, makes face sheets and prints patient labels upon admission. Orders outside records from other facilities and Physician’s offices.
• Maintains a complete patient record with admission, transfer, and discharge information, progress notes, and consent forms. Ensures that all reports and chart forms are scanned or filed into the patient’s record. Ensures that charting forms are labeled and accessible if they are needed. Maintains adequate supplies of frequently used, patient education materials. May be responsible for QC/validations.
• Enter pending discharges into the system. Coordinates patient appointments for procedures and treatments that may be required prior to timely discharge. Processes patient discharges.
• Maintains adequate levels of office, dietary, and medical supplies and completes requisition forms when supplies need to be ordered. Reconciles supply order upon delivery.
• Monitors and tracks the use and whereabouts of electronic equipment such as patient ID scanners and lap top computers. Ensures that all are accounted for and in working order.
• This position works under local supervision and has responsibility for assigned unit only. Incumbents work in a fast-paced, sometimes stressful environment with a strong focus on customer service. Interacts with other health unit secretaries and other staff at all levels throughout the facility. Customers are patients, families, physicians, unit staff, case managers, patient service staff and medical records staff. Interacts with a wide variety of external customers.

MINIMUM QUALIFICATIONS

High school diploma/GED or equivalent working knowledge. Requires skills and abilities typically attained with 1 year of medical clerical experience; preferably in a hospital or physician office setting, or prior experience in customer service. Must possess excellent organizational skills, as well as effective human relations and communication skills. Working knowledge of medical terminology and computer literacy is required. The position requires knowledge of commonly used office software and keyboarding skills. Employees working at Banner Behavioral Health Hospital, BTMC Behavioral or BUMG, BUMCT in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire. Employees working at BUMCS in a Behavioral Health clinical setting must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

PREFERRED QUALIFICATIONS

Successful completion of an approved unit secretary program and BLS certification is preferred. Additional related education and/or experience preferred.

EEO Statement: EEO/Disabled/Veterans

Banner Health supports a drug-free work environment. Privacy Policy: Privacy Policy Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centres, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better.

We are proud to offer a comprehensive benefit package for all benefit-eligible positions. Please visit our Benefits Guide for more information.