Health Unit Coordinator Neuro Trauma PCU

bannerhealth; Phoenix (AZ); On-site; USD 25,000 - 36,000; Full time

Job summary

Banner University Medical Center in Phoenix, AZ seeks a Health Unit Coordinator to join the Neuro-Trauma PCU. The role supports admin and patient care coordination, including data entry, phone coverage, and liaison with medical staff.

The unit handles high-acuity Neuro and Trauma patients in a 48-bed setting. The HUC will float to other units as needed for staffing and will work a full-time evening shift (2 PM–10:30 PM) with every-other-weekend rotation.

Qualifications

• Performs receptionist/clerical duties to support department operations.
• Processes patient admissions and bed assignments in the system.
• Maintains complete patient records and chart forms.

Responsibilities

• Receptionist/clerical duties to support operating efficiency and communication.
• Process patient admissions and bed assignments; print labels and sheets.
• Maintain and file patient records; ensure chart forms are accessible.
• Coordinate patient appointments and discharge planning.
• Maintain supplies and requisition forms; track inventory.
• Monitor equipment like patient ID scanners and laptops.

Skills

Data entry

Phone handling

Administrative support

Customer service

Job description

Primary City/State:

Phoenix, Arizona

Department Name:

PCU-Neuro-Trauma-Hosp

Work Shift:

Evening

Job Category:

Administrative Services

The future is full of possibilities. At Banner Health, we're excited about what the future holds for health care. That's why we're changing the industry to make the experience the best it can be. Our team has come together with the common goal: Make health care easier, so life can be better. The future of health care starts here. If you're ready to change lives, we want to hear from you.

Banner University Medical Center is seeking a Health Unit Coordinator to join our Neuro and Trauma specialty unit team! The Neuro-Trauma PCU is a 48 bed dual specialty unit serving both Neuro and Trauma high acuity patients.

The Neuroscience service line at Banner University Medical Center in Phoenix, AZ offers state-of-the-art diagnostic and treatment modalities for patients while creating a rich educational and collaborative environment for our nursing and medical team. As the first comprehensive stroke center in Arizona, our team takes a multi-disciplinary team approach integrating our nurses in the care plan for the patient. Our exciting team accomplishments include laser thermal ablation of tumors, awake craniotomies, surgery for brainstem lesions, and endoscopic microsurgery.

As a Health Unit Coordinator on our unit, you will support the team by completing data entry, answering phones, and other administrative and operational tasks. You will be working with a great team to advance the way care is provided. To achieve our vision, we seek compassionate and driven professionals who embrace change, and who possess the passion and skills to make it happen. HUC's may be required to float to other units as needed for staffing support.

This is a Full Time Evening Shift position working 5 days a week:

2PM - 10:30PM

Every other weekend rotation will be required.

Enjoy a flat rate $1/hour weekend shift differential and an 18%-night shift differential when applicable.

University Medical Center Phoenix is a nationally recognized academic medical center. The world-class hospital is focused on coordinated clinical care, expanded research activities and nurturing future generations of highly trained medical professionals. Our commitment to nursing excellence has enabled us to achieve Magnet™ recognition by the American Nurses Credentialing Center. The Phoenix campus, long known for excellent patient care, has over 730 licensed beds, several unique specialty units and is the new home for medical discoveries, thanks to our collaboration with the University of Arizona College of Medicine - Phoenix. Additionally, the campus responsibilities include fully integrated multi-specialty and sub-specialty clinics.

POSITION SUMMARY

This position is responsible for a variety of administrative support functions and customer service for an assigned patient care area which promote an organized, efficient delivery of care to patients. The position facilitates communication between physicians, nurses and physicians, calls in Consults and acts as a liaison with all other internal departments and external contacts.

CORE FUNCTIONS

• 1. Performs receptionist/clerical duties to support overall operating efficiency and effective flow of communication and information throughout the department. Participates in the resolution of customer problems or collects necessary data and follows through to appropriate person for problem resolution.
• 2. Processes patient admissions, records bed assignments in system, makes face sheets and prints patient labels upon admission. Orders outside records from other facilities and Physician's offices.
• 3. Maintains a complete patient record with admission, transfer, and discharge information, progress notes, and consent forms. Ensures that all reports and chart forms are scanned or filed into the patient's record. Ensures that charting forms are labeled and accessible if they are needed. Maintains adequate supplies of frequently used, patient education materials. May be responsible for QC/validations.
• 4. Enters pending discharges into the system. Coordinates patient appointments for procedures and treatments that may be required prior to timely discharge. Processes patient discharges.
• 5. Maintains adequate levels of office, dietary, and medical supplies and completes requisition forms when supplies need to be ordered. Reconciles supply order upon delivery.
• 6. Monitors and tracks the use and whereabouts of electronic equipment such as patient ID scanners and lap top computers. Ensures that all are accounted for and in working order.
• 7. This position works under local supervision and has responsibility for assigned unit only. Incumbents work in a fast-paced, sometimes stressful environment with a strong focus on customer service. Interacts with other health unit secretaries and other staff at all levels throughout the facility. Customers are patients, families, physicians, u