Health Unit Coordinator Behavioral Health

bannerhealth; Phoenix (AZ); On-site; USD 32,000 - 52,000; Full time

Job summary

Banner Health's Behavioral Health Hospital in Scottsdale, AZ seeks a Health Unit Coordinator (HUC) for the Adolescents unit. The role provides administrative support, facilitates communication among physicians, nurses and patients, and helps coordinate care in a fast-paced environment.

Ideal candidates have at least 1 year of HUC experience and some Behavioral Health background. Day shift, with weekend rotation and holidays, and opportunities to work across adolescent and adult units are

Qualifications

• Minimum of 1 year of Health Unit Coordinator experience.
• Some Behavioral Health background is preferred.
• Strong customer service and administrative support skills.

Responsibilities

• Perform receptionist/clerical duties to support department operations.
• Process admissions, bed assignments, and patient records as needed.
• Maintain patient charts with admissions, transfers, discharges, and progress notes.
• Coordinate patient appointments and assist in discharge planning.
• Monitor supplies and equipment, ensuring availability and order replenishment.
• Assist with unit communications between physicians, nurses, and departments.
• Support fast-paced environment with focus on customer service.

Skills

HUC experience

Behavioral Health background

Customer service

Administrative support

Job description

Primary City/State:

Scottsdale, Arizona

Department Name:

BeH Adolescent

Work Shift:

Day

Job Category:

Administrative Services

Voted 4 years in a row by employees as Banner Health's Best Place to Work and Best Place to Receive Care.

Those who have joined the Banner mission come from all walks of life, united by the common goal: Make health care easier, so life can be better. If changing health care for the better sounds like something you want to be part of, we want to hear from you.

Bring your passion for Behavioral Health to Banner Health! Banner Behavioral Health Hospital in Scottsdale, AZ was remodeled and expanded in 2017, providing new, state-of-the art units for our patients and staff! Banner Behavioral Health Hospital is a voluntary facility for adults and adolescents. We are dedicated to providing safe, confidential, and compassionate treatment with customized treatment plans to meet each patient's needs.

As a Health Unit Coordinator (HUC) in Behavioral Health (Adolescents) - you will work to support our PCU (Patient Care Assistant) Unit with administrative duties. Ideal candidate would have at least 1 year of related HUC experience, and some Behavioral Health background. The position facilitates communication between physicians, nurses and patients, calls in consults and acts as a liaison with all other internal departments and external contacts. This is a Full Time Day Shift Opening in Behavioral Health for the Adolescents unit, and may float to Adult unit as needed. The hours will be from 6AM-6:30PM which will include weekends and holidays on a rotating basis. Ideally looking for 1 yearof experience. You will have the opportunity to utilize our self-scheduling tool for shift and weekend coverage as well as enjoy an additional $1/hour weekend shift differential and an 18% Night Shift differential.

Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life.

For more than four decades, Banner Behavioral Health has provided 24/7 crisis intervention and therapeutic services in a medically safe, recovery-focused environment. Banner Behavioral Health has 156 licensed inpatient beds and is located in Scottsdale, AZ. Our focus is on adults and adolescents dealing with mental health and/or chemical dependency issues who voluntarily seek help. Our highly skilled and compassionate staff are dedicated to providing a therapeutic healing environment and excellent health care experience.

POSITION SUMMARY

This position is responsible for a variety of administrative support functions and customer service for an assigned patient care area which promote an organized, efficient delivery of care to patients. The position facilitates communication between physicians, nurses and physicians, calls in Consults and acts as a liaison with all other internal departments and external contacts.

CORE FUNCTIONS

• 1. Performs receptionist/clerical duties to support overall operating efficiency and effective flow of communication and information throughout the department. Participates in the resolution of customer problems or collects necessary data and follows through to appropriate person for problem resolution.
• 2. Processes patient admissions, records bed assignments in system, makes face sheets and prints patient labels upon admission. Orders outside records from other facilities and Physician's offices.
• 3. Maintains a complete patient record with admission, transfer, and discharge information, progress notes, and consent forms. Ensures that all reports and chart forms are scanned or filed into the patient's record. Ensures that charting forms are labeled and accessible if they are needed. Maintains adequate supplies of frequently used, patient education materials. May be responsible for QC/validations.
• 4. Enters pending discharges into the system. Coordinates patient appointments for procedures and treatments that may be required prior to timely discharge. Processes patient discharges.
• 5. Maintains adequate levels of office, dietary, and medical supplies and completes requisition forms when supplies need to be ordered. Reconciles supply order upon delivery.
• 6. Monitors and tracks the use and whereabouts of electronic equipment such as patient ID scanners and lap top computers. Ensures that all are accounted for and in working order.
• 7. This position works under local supervision and has responsibility for assigned unit only. Incumbents work in a fast-paced, sometimes stressful environment with a strong focus on customer service. Interacts with other health unit secretaries and other staff at all levels throughout the facility. Customers are patients, families, physicians, unit staff, case managers, patient service staff and medical records staff. Interacts with a wide variety of