Health Unit Coordinator/Monitor Technician - Surgical Telemetry- The Jewish Hospital

Bon Secours Mercy Health; Cincinnati (OH); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking healthcare organization as a Unit Secretary/Monitor Tech, where you will play a vital role in patient care by monitoring cardiac activity and facilitating communication among medical staff, patients, and families. This position offers the chance to work in a collaborative environment, ensuring that patient needs are met with professionalism and care. With a commitment to excellence in healthcare, this role provides opportunities for personal growth and development while contributing to the overall quality of patient care. Embrace this rewarding opportunity to make a difference in the lives of others.

Benefits

Comprehensive medical, dental, and vision plans

Flexible spending accounts

Life insurance

Employer contributions to retirement savings

Paid time off

Educational Assistance

Qualifications

• Responsible for observing cardiac monitors and coordinating communications.
• Handles incoming calls and assists patients and families.

Responsibilities

• Observes and interprets cardiac monitors, reporting changes to nursing staff.
• Coordinates communication between medical staff and patients.
• Enters and retrieves patient information in data systems.

Skills

Cardiac Monitoring

Data Entry

Effective Communication

Conflict Resolution

Education

High School Diploma

Job description

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

Shift/Schedule: 24 Weekly hours (2-12hr Shifts and Weekend rotation) 7a-7p

The Unit Secretary/Monitor Tech is responsible for watching the cardiac monitors, coordinating communications, performing unit-receptionist activities, and accountable for routine clerical activities on a nursing unit. The Unit Secretary/Monitor Tech is responsible for directing the flow of information between nursing and medical staff, patient and family, and healthcare team and support services.

• Constantly observes and accurately interprets cardiac monitors. Systematically scans and interprets screens. Identifies and reports changes in baseline rhythm patterns. Differentiates life threatening changes from “slow evolving” changes. Appropriately notifies/pages charge nurse or designate of witnessed changes. Documents changes for review RN (i.e., saves, times, strips). Sets and checks alarm system. Maintains ongoing documentation of monitor pattern during procedures/Code Blue as requested/necessary. Keeps an updated record of patients’ rhythms Gives report to relief watcher.
• Handles incoming and external telephone calls. Coordinates communication between physicians, shift lead, staff and ancillary departments. Provides friendly assistance to patient's family and visitors. Communicates in a constructive and positive manner. Collaborates intra- and interdepartmentally to meet patient's needs. Handles patient information in a confidential manner. Demonstrates effective communication with patients and families by listening, providing support and making referral to appropriate sources of help, if needed. Demonstrates ability to work effectively with others. Responds to conflict effectively in an open, constructive manner. Effectively utilizes channels of communication according to organization structure. Assists in orienting new personnel. Identifies own learning needs and collaborates with manager in planning to meet them.
• Enters and retrieves patient information in data entry systems. Maintains accurate statistics. Assists in performance improvement activities such as data collection and reporting and chart retrieval. Maintains and processes completed patient charts.
• Orders department supplies. Attends Department Meetings. Performs other duties that assist in the smooth performance of the department.

Required Minimum Education:High School Diploma

LICENSURE/CERTIFICATIONS (must be non-expired/active unless otherwise stated):

Required: BLS within 30 days of hire

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more

*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email [e-mail]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [e-mail]