Health Unit Coordinator HUC

Aurora Health Care; Milwaukee (WI); Sur place; USD 34 000 - 42 000; Plein temps

Résumé du poste

Aurora Health Care in Milwaukee seeks a motivated unit coordinator to orchestrate tests and treatments across departments on nursing units, leveraging the EMR and hospital systems to ensure accurate patient information and smooth workflows.

You will handle multi-line calls, paging, admissions/transfers, and chart forms, while maintaining patient records and supporting a collaborative healthcare team with strong attention to detail in a fast-paced environment.

Qualifications

• High School Diploma or equivalent required.
• At least 1 year of experience in a healthcare setting preferred.
• Basic computer skills and familiarity with hospital systems expected.
• Excellent oral and written communications required.
• Strong interpersonal skills and ability to manage interruptions and changing priorities.
• High level of attention to detail essential.
• Certification Addendum may apply; maintain annual hospital-based certifications as required.
• Must keep up with departmental policies and standards.

Responsabilités

• Coordinates tests and treatments with and between departments for patients on nursing units.
• Supports patient care communications via multi-line telephone, paging, and hospital information systems.
• Maintains knowledge of EMR and other systems for ordering supplies and equipment.
• Prepares chart forms for admissions, transfers, discharges, and expirations.
• Verifies patient demographics and registration accuracy in medical records.
• Fosters positive customer relations and a harmonious work environment.
• Demonstrates age-appropriate patient care knowledge and adapts to growth and development needs.

Connaissances

Oral communication

Written communication

Interpersonal skills

Attention to detail

Formation

High School Diploma or equivalent

Outils

EMR system

Hospital information system

Basic computer skills

Description du poste

• Coordinates tests and treatments with and between various departments for patients on nursing units. Maintains working knowledge of functions and services offered by all diagnostic and treatment departments to facilitate the scheduling of tests and treatments.
• Facilitates communications required to support patient care including multiple-line telephone, unit/site paging and hospital information system. Screens incoming telephone calls. Monitors department office equipment and troubleshoots minor problems. Arranges repair of major malfunctions.
• Maintains working knowledge of Electronic Medical Record (EMR) system and other computer systems for ordering patient and unit supplies and equipment. Processes daily patient charges and/or related procedures through the system.
• Compiles necessary chart forms for admissions, transfers, discharges and expirations. Obtains appropriate copies of medical records for transfers to nursing homes and other health care facilities.
• Verifies medical records contain complete and accurate patient demographic information, patient identification and registration in the medical record, including appropriate level of care.
• Establishes and maintains positive customer relations and contributes to a harmonious work environment. Quickly and courteously acknowledges requests, responds to call lights, demonstrates proper phone etiquette and fosters communication between the health care team.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.
  

Major Responsibilities

• Coordinates tests and treatments with and between various departments for patients on nursing units. Maintains working knowledge of functions and services offered by all diagnostic and treatment departments to facilitate the scheduling of tests and treatments.
• Facilitates communications required to support patient care including multiple-line telephone, unit/site paging and hospital information system. Screens incoming telephone calls. Monitors department office equipment and troubleshoots minor problems. Arranges repair of major malfunctions.
• Maintains working knowledge of Electronic Medical Record (EMR) system and other computer systems for ordering patient and unit supplies and equipment. Processes daily patient charges and/or related procedures through the system.
• Compiles necessary chart forms for admissions, transfers, discharges and expirations. Obtains appropriate copies of medical records for transfers to nursing homes and other health care facilities.
• Verifies medical records contain complete and accurate patient demographic information, patient identification and registration in the medical record, including appropriate level of care.
• Establishes and maintains positive customer relations and contributes to a harmonious work environment. Quickly and courteously acknowledges requests, responds to call lights, demonstrates proper phone etiquette and fosters communication between the health care team.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.
  

Requirements

• High School Education (HSD, GED, HSED)
• at least 1 year of experience in a healthcare setting
• Basic computer skills.
• Excellent oral and written communications.
• Excellent interpersonal skills and the ability to adapt to interruptions and changing priorities/workloads.
• High level of attention to detail essential.
• Certification Addendum
• Team members will maintain annual educational requirements for hospital based certifications (e.g. DNV, CARF or others).

Physical Requirements And Working Conditions

• Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently throughout the workday.
• Must be able to lift up to 35 lbs. occasionally.
• Will regularly be exposed to mechanical, electrical, chemical and radiation hazards as well as blood and body fluids; therefore, personal protective equipment must be worn as necessary.
• Must have functional vision, hearing, and speech.
• Operates all equipment necessary to perform the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.