Health Unit Coordinator - GI Surgery & Surgical Oncology Acute Care

UNC Health; North Carolina; On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

MS Office proficiency

Job summary

UNC Health in Chapel Hill, NC seeks a Health Unit Coordinator for the GI Surgery Acute Care Unit (6 Memorial). You will provide essential clerical and administrative support to a multidisciplinary inpatient team, ensuring timely communication of orders, patient chart maintenance, and efficient unit operations on a 40-hour week.

The role involves handling telephone inquiries, coordinating transports, and supporting staff with documentation in MS Office within UNC Health policies.

Qualifications

• High school diploma or GED required; higher-level degree may satisfy this requirement.
• One year of clerical or customer service experience preferred.
• No licensure or certification required.

Responsibilities

• Transcribing physician orders and communicating them to relevant staff in a timely manner.
• Maintaining accurate patient charts and coordinating admissions, transfers, and discharge documents.
• Managing unit supplies, equipment, and office workflows within budget and policy constraints.
• Answering calls and messages, relaying information to patients, families, and staff, and maintaining patient confidentiality.

Skills

Clerical experience

Customer service

Education

High school diploma or GED

Tools

MS Office

Job description

Description

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

Health Unit Coordinator needed for GI Surgery Acute Care Unit - 6 Memorial. 6 Memorial is a 28-bed, acute care, inpatient nursing unit at UNC Medical Center in Chapel Hill. Our interdisciplinary team provides evidence-based and high-quality care primarily to adult post-surgical patients with weight loss issue, gastrointestinal (GI) cancers, and complex non-cancer GI-related illnesses.

Our surgical oncology physician leaders are under the Surgical Oncology Division. This division is affiliated with the Lineberger Comprehensive Cancer Center. These physician leaders are nationally renowned for their expertise in improving colorectal, GI, and endocrine malignancy through clinical excellence, medical education, and research. Similarly, our GI physicians are known for their efforts in enhancing patient care for upper and lower gastrointestinal patients. Lastly, we are recognized nationally as a Bariatric Center for Excellence.

Our nursing team members can expect to work within the full scope of his or her practice in a multi-disciplinary setting.

Our patient populations require close post-operative observation, occasional remote cardiac telemetry, early aggressive mobilization, pulmonary hygiene, extensive physical therapies, IV, central line/PICC line care, administration of TPN, anticoagulation, oxygen therapy, pain management, blood product administration, intake/output and ostomy care. Additionally, multiple tube/drain care to include, chest tubes, Foley catheters, NG tubes, G-tubes, J-tubes, J/P drains, and rectal tubes. Extensive complex wound management along with multimodal nutritional support is given throughout the course of hospitalization.

This is a 40 hours per week position. This position qualifies for an extensive benefit package including PTO hours, which are accrued based on the number of worked hours.

Summary

Provides clerical and administrative support to the nursing staff of an inpatient medical unit. Work is performed in accordance with UNC Healthcare policies and procedures under the direction of a nurse manager.

Responsibilities

• Ensures that services outlined on orders are communicated in a timely manner to appropriate staff in the work unit and throughout the hospital in accordance with UNCHCS policies. Follows up in accordance with established procedure. Transcribes physician orders based on priority and order type. Ensures that physician orders are accurately conveyed to the servicing departments in a timely manner. Reviews orders for logic, clarity, and completeness to ensure that orders are consistent with established procedures and policy. Brings inconsistencies to the attention of clinical practitioners. Coordinates return appointments for patients. Uses multiple hospital support tools, including transportation-tracking system, pager system, Intranet. Sends and receives items via tube system. Uses clinical software and support materials such as armbands, signs, labels, MAR, Kardex, and printed requisitions.
• Maintains patient chart in complete and accurate universal chart order, files in appropriate sections, and ensures all forms contain appropriate patient identification. Processes charts appropriately for admission, transfer, diagnostic/operative procedures, discharge, and death.
• Orders office or patient care supplies within budget constraints and maintains inventories of unit supplies and equipment. Maintains unit communications equipment including printer, mobile laptop computers, and fax. Conducts unit audits, safety checks, and routine maintenance of office equipment. Functions as a clerical resource in the nursing unit and is thus knowledgeable about hospital policies and procedures. Ensures that the nursing unit is clean and orderly. Performs other general office support duties as required.
• Supports the healthcare team with information and administrative support. Answers and directs telephone calls from visitors, staff, and patients. Answers patients' call system. Relays messages for patients, families, physicians, nurses, and other staff from multiple departments. Maintains confidentiality of all patient information. Creates and maintains electronic documents in MS Office.

Other Information

Education Requirements

• High school diploma or GED required; higher-level degree may satisfy this requirement.

Licensure/Certification Requirements

• No licensure or certification required.

Professional Experience Requirements

• One (1) year of clerical or customer service experience preferred.

Job Details

Legal Employer: STATE

Entity: UNC Medical Center

Organization Unit: 6 Memorial

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range: $18.00 - $24.66 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Variable

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: No

This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email [e-mail] if you need a reasonable accommodation to search and/or to apply for a career opportunity.