Health Unit Coordinator General PCU

Banner Health; Phoenix (AZ); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Night shift differential

Weekend shift differential

Job summary

Banner Health is seeking a Health Unit Coordinator for the General PCU Unit at University Medical Center Phoenix. This entry-level role supports an assigned patient care area with clerical tasks, patient flow, and liaison activities to physicians, nurses and other departments.

The position operates on a 4/10 hour morning shift from 6am to 4:30pm, with opportunities to use a self-scheduling tool for shift and weekend coverage, plus a night differential and weekend differential.

Qualifications

• 1 year of medical clerical experience; hospital or physician office setting preferred.
• Excellent organizational and communication skills required.
• Working knowledge of medical terminology and basic computer skills.

Responsibilities

• Perform receptionist/clerical duties to support department operations and smooth information flow.
• Process patient admissions, record bed assignments, print labels, and request outside records as needed.
• Maintain complete patient records with admissions, transfers, discharges, progress notes and consents; ensure forms are scanned/accessible.

Skills

Customer service

Organizational skills

Communication skills

Medical terminology

Computer literacy

Education

High school diploma/GED

Tools

Microsoft Office

Electronic health records (EHR)

Job description

Primary City/State:Phoenix, ArizonaDepartment Name:PCU GeneralWork Shift:DayJob Category:Administrative ServicesYou have a place in the health care industry. There’s more to health care than IV bags and trauma rooms. We support all staff members as they find the path that is right for them. If you’re looking to leverage your abilities – you belong at Banner Health. Apply today.Banner University Medical Center Phoenix is seeking a Health Unit Coordinator to join our General PCU Unit.This position is entry level and responsible for a variety of administrative support functions and customer service for an assigned patient care area which promote an organized, efficient delivery of care to patients. The position facilitates communication between physicians, nurses and patients, calls in consults and acts as a liaison with all other internal departments and external contacts.This is an morning position working 4/ 10 hour shifts from 6am-4:30pmYou will have the opportunity utilize our self-scheduling tool for shift and weekend coverage. Enjoy an 18%-night shift differential and a flat rate $1/hour weekend shift differential.University Medical Center Phoenix is a nationally recognized academic medical center. The world-class hospital is focused on coordinated clinical care, expanded research activities and nurturing future generations of highly trained medical professionals. Our commitment to nursing excellence has enabled us to achieve Magnet recognition by the American Nurses Credentialing Center. The Phoenix campus, long known for excellent patient care, has over 730 licensed beds, several unique specialty units and is the new home for medical discoveries, thanks to our collaboration with the University of Arizona College of Medicine - Phoenix. Additionally, the campus responsibilities include fully integrated multi-specialty and sub-specialty clinics.POSITION SUMMARYThis position is responsible for a variety of administrative support functions and customer service for an assigned patient care area which promote an organized, efficient delivery of care to patients. The position facilitates communication between physicians, nurses and physicians, calls in Consults and acts as a liaison with all other internal departments and external contacts.CORE FUNCTIONS1. Performs receptionist/clerical duties to support overall operating efficiency and effective flow of communication and information throughout the department. Participates in the resolution of customer problems or collects necessary data and follows through to appropriate person for problem resolution.2. Processes patient admissions, records bed assignments in system, makes face sheets and prints patient labels upon admission. Orders outside records from other facilities and Physician’s offices.3. Maintains a complete patient record with admission, transfer, and discharge information, progress notes, and consent forms. Ensures that all reports and chart forms are scanned or filed into the patient’s record. Ensures that charting forms are labeled and accessible if they are needed. Maintains adequate supplies of frequently used, patient education materials. May be responsible for QC/validations.4. Enters pending discharges into the system. Coordinates patient appointments for procedures and treatments that may be required prior to timely discharge. Processes patient discharges.5. Maintains adequate levels of office, dietary, and medical supplies and completes requisition forms when supplies need to be ordered. Reconciles supply order upon delivery.6. Monitors and tracks the use and whereabouts of electronic equipment such as patient ID scanners and lap top computers. Ensures that all are accounted for and in working order.7. This position works under local supervision and has responsibility for assigned unit only. Incumbents work in a fast-paced, sometimes stressful environment with a strong focus on customer service. Interacts with other health unit secretaries and other staff at all levels throughout the facility. Customers are patients, families, physicians, unit staff, case managers, patient service staff and medical records staff. Interacts with a wide variety of external customers.Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Banner Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.MINIMUM QUALIFICATIONSHigh school diploma/GED or equivalent working knowledge.Requires skills and abilities typically attained with 1 year of medical clerical experience; preferably in a hospital or physician office setting, or prior experience in customer service. Must possess excellent organizational skills, as well as effective human relations and communication skills. Working knowledge of medical terminology and computer literacy is required. The position requires knowledge of commonly used office software and keyboarding skills.Employees working at Banner Behavioral Health Hospital, BTMC Behavioral or BUMG, BUMCT in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire. Employees working at BUMCS in a Behavioral Health clinical setting must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.PREFERRED QUALIFICATIONSSuccessful completion of an approved unit secretary program and BLS certification is preferred.Additional related education and/or experience preferred.EEO Statement:EEO/Disabled/VeteransOur organization supports a drug-free work environment.Privacy Policy:Privacy Policy