Health Unit Coordinator - Emergency Department

Trinity Health Mid-Atlantic; Grand Rapids (MI); On-site; USD 25,000 - 33,000; Part time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

401k/403b options

Education assistance

Job summary

Trinity Health in Michigan is seeking a part-time Health Unit Coordinator for the night shift to serve as the first contact for patients, families, visitors and staff. This highly visible role requires a professional presence and outstanding communication and problem‑solving skills to support department workflow.

Responsibilities include assisting with unit flow, answering phones, data entry, medical record and data management, and coordinating with other departments.

Qualifications

• High School diploma or equivalent.
• One year of college course or higher level training preferred.
• Health Unit Coordinator Certification preferred.
• Knowledge of medical terminology.
• Strong customer service and interpersonal skills.
• Ability to manage interruptions while maintaining excellent customer focus.
• Well developed communication skills, both written and oral.

Responsibilities

• Provide strong customer service to patients, families, visitors and colleagues in a professional and helpful manner.
• Assist with unit flow coordination (answering phones, call lights, all administrative assignments related to patient care/unit operations).
• Understands and proficiently uses all computer programs.
• Medical record and data management.
• Troubleshoots low level computer issues and coordinates with appropriate departments as needed for assistance.

Skills

Customer service

Interpersonal skills

Communication skills

Medical terminology

Education

High School diploma or equivalent

College coursework preferred

Health Unit Coordinator Certification preferred

Job description

Employment Type: Part time Shift: Night Shift Description: Position Purpose Provides a welcoming and resourceful presence as the first contact for patients, families, friends and visitors. This is a highly visible position and requires a professional presence. Provides outstanding communication and problem solving skills, serves as a key team member in coordinating workflow, data and communications for the department. Involved in patient flow management, patient data and order entry, charge capture and revenue management, low level troubleshooting for computer devices, and providing patients, physicians, and other customers with a something More experience. What you will do: Providing strong customer service to patients, families, visitors and colleagues in a professional and helpful manner. Assists with unit flow coordination (answering phones, call lights, all administrative assignments related to patient care/unit operations). Understands and proficiently uses all computer programs. Medical record and data management. Troubleshoots low level computer issues and coordinators with appropriate departments as needed for assistance.

Minimum Qualifications

• High School diploma or equivalent.
• One year of college course or higher level training preferred.
• Health Unit Coordinator Certification preferred.
• Knowledge of medical terminology.
• Strong customer service and interpersonal skills.
• Ability to manage interruptions while maintaining excellent customer focus.
• Well developed communication skills, both written and oral.

Position Highlights and Benefits

Magnet designated facility with active shared decision making councils. We continuously strive to improve outcomes and provide exceptional experiences for our patients, staff, and community. Comprehensive benefit packages available including medical, dental, vision, paid time off, 403B and education assistance. We serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities. We live and breathe our guiding behaviors: we support each other in serving, we communicate openly, honestly, respectfully, and directly, we are fully present, we are all accountable, we trust and assume goodness in intentions, and we are continuous learners. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.