Health Unit Coordinator - Delnor Medical/Surgical unit Part Time Days

Northwestern Medicine Delnor Hospital; Geneva (IL); On-site; USD 35,000 - 55,000; Part time

Job summary

An established industry player is seeking a dedicated Health Unit Coordinator for a dynamic Medical/Surgical unit. This part-time role involves managing unit operations, providing exceptional patient care, and ensuring effective communication among staff and families. Ideal candidates will possess a high school diploma, basic computer skills, and excellent customer service abilities. Join a supportive environment where your contributions will enhance patient experiences and improve overall unit efficiency. This is a fantastic opportunity to grow in a rewarding healthcare setting while making a meaningful impact on patient care.

Benefits

Comprehensive benefits

Professional development opportunities

Qualifications

• High School Diploma or GED required.
• Basic computer skills and effective communication skills in English.

Responsibilities

• Maintain a friendly and professional demeanor while assisting patients.
• Communicate effectively with team members and manage unit workflow.
• Prioritize tasks and handle emergencies calmly.

Skills

Effective communication skills

Customer service skills

Basic computer skills

Critical thinking

Education

High School Diploma or GED

Job description

Health Unit Coordinator-Delnor Medical/Surgical Unit Part Time Days

Join to apply for the Health Unit Coordinator-Delnor Medical/Surgical Unit Part Time Days role at Northwestern Medicine Delnor Hospital

Position overview: This is a 32-bed Medical/Surgical unit. The schedule involves rotating two and three 8-hour shifts per week, from 6 a.m. to 2:30 p.m., with every other weekend (Saturday and Sunday) required.

The Health Unit Coordinator embodies the mission, vision, and values of NMHC, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and regulatory standards.

The role involves performing unit-based reception, clerical, medical record, and patient registration functions. The Coordinator must prioritize tasks and handle emergencies calmly. Effective communication with staff, patients, and families, serving as a liaison between units and departments, is essential. The Coordinator manages overall unit workflow in collaboration with the charge RN and/or assistant manager.

Responsibilities

• Maintain a friendly, professional demeanor and appearance.
• Provide accurate information and timely updates to patients and customers.
• Address questions and concerns promptly, or direct them appropriately.
• Assist patients and visitors with directions.
• Use effective service recovery skills to resolve issues.
• Demonstrate teamwork and respect diverse opinions.
• Use resources efficiently and manage work schedules effectively.
• Participate in continuous improvement and cost-reduction initiatives.
• Communicate effectively with team members, physicians, and other departments.
• Coordinate work with managers and charge nurses.
• Retrieve lab results and bring them to the attention of the caring nurse.
• Interact professionally with patients and families, providing explanations and reassurance.
• Prepare medical records for admissions and disassemble charts upon discharge.
• Ensure proper record assembly and obtain necessary signatures.
• Transcribe and verify orders accurately in the computer system.
• Seek learning opportunities and participate in professional development.
• Demonstrate computer competence for order entry, documentation, and results management.
• Operate equipment safely and correctly.
• Be flexible, organized, and capable of functioning under stress.
• Answer phones, monitor security systems, and communicate effectively.
• Prioritize tasks using critical thinking skills.
• Monitor patient status and manage census data accurately.
• Register patients and conduct telephone screenings appropriately.
• Order supplies and print necessary forms.
• Perform other duties as assigned.

Qualifications

Required:

• High School Diploma or GED
• Basic computer skills
• Effective communication skills in English (verbal and written)
• Ability to use interpreter services effectively
• Excellent customer service skills

Preferred:

• One year of experience in a relevant clinical setting

Equal Opportunity

Northwestern Medicine is committed to equal employment opportunity and does not discriminate based on age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation, or other protected status.

Benefits

We offer comprehensive benefits supporting your physical, emotional, and financial well-being. Visit our Benefits section for more information.