Health Unit Coordinator- Acute Neuroscience

UNC Health; North Carolina; On-site; USD 25,000 - 34,000; Full time

Job summary

UNC Health's Acute Neuroscience unit in Chapel Hill, NC, seeks a Health Unit Coordinator to provide clerical and administrative support to the nursing staff on a 36-hour work week. The role includes handling orders, chart management, supply coordination, and administrative duties in a fast-paced medical-surgical unit.

Qualifications include a high school diploma or GED and usually 1 year of clerical or customer service experience.

Qualifications

• Minimum education: high school diploma or GED.
• At least 1 year of clerical or customer service experience preferred.
• No licensure or certification required.

Responsibilities

• Transcribes physician orders and communicates them to staff timely.
• Maintains patient charts and handles admissions, transfers, and discharges.
• Orders supplies, maintains unit equipment, conducts safety checks and audits.
• Answers calls, relays messages, and protects patient confidentiality.

Skills

Clerical experience

Customer service experience

Confidentiality

Education

High school diploma or GED

Tools

MS Office

Job description

Description

Health Unit Coordinator needed for the Acute Neuroscience Unit -

This unit is a 27-bed unit that serves Neurosurgery and Neurology patients which includes a 9 bed Epilepsy Monitoring Unit. We are a true medical-surgical unit treating patients who have spinal and brain surgeries, brain tumors, stroke, seizures, and neuromuscular diagnoses such as Myasthenia Gravis, Guillian Barre Syndrome, and Chronic Inflammatory Demyelinating Polyneuropathy.

This is a 36 hours per week position; working 12-hour Day shifts (7am - 7:00pm ) with weekend and holiday rotation. This position qualifies for an extensive benefit package including PTO hours, which are accrued based on the number of worked hours.

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

Summary

Provides clerical and administrative support to the nursing staff of an inpatient medical unit. Work is performed in accordance with UNC Healthcare policies and procedures under the direction of a nurse manager

Responsibilities

• Ensures that services outlined on orders are communicated in a timely manner to appropriate staff in the work unit and throughout the hospital in accordance with UNCHCS policies. Follows up in accordance with established procedure. Transcribes physician orders based on priority and order type. Ensures that physician orders are accurately conveyed to the servicing departments in a timely manner. Reviews orders for logic, clarity, and completeness to ensure that orders are consistent with established procedures and policy. Brings inconsistencies to the attention of clinical practitioners. Coordinates return appointments for patients. Uses multiple hospital support tools, including transportation-tracking system, pager system, Intranet. Sends and receives items via tube system. Uses clinical software and support materials such as armbands, signs, labels, MAR, Kardex, and printed requisitions.
• Maintains patient chart in complete and accurate universal chart order, files in appropriate sections, and ensures all forms contain appropriate patient identification. Processes charts appropriately for admission, transfer, diagnostic/operative procedures, discharge, and death.
• Orders office or patient care supplies within budget constraints and maintains inventories of unit supplies and equipment. Maintains unit communications equipment including printer, mobile laptop computers, and fax. Conducts unit audits, safety checks, and routine maintenance of office equipment. Functions as a clerical resource in the nursing unit and is thus knowledgeable about hospital policies and procedures. Ensures that the nursing unit is clean and orderly. Performs other general office support duties as required.
• Supports the healthcare team with information and administrative support. Answers and directs telephone calls from visitors, staff, and patients. Answers patients' call system. Relays messages for patients, families, physicians, nurses, and other staff from multiple departments. Maintains confidentiality of all patient information. Creates and maintains electronic documents in MS Office

Other Information

Other information:

Education Requirements

• High school diploma or GED required; higher-level degree may satisfy this requirement.

Licensure/Certification Requirements

• No licensure or certification required.

Professional Experience Requirements

• One (1) year of clerical or customer service experience preferred.

Job Details

Legal Employer: STATE

Entity: UNC Medical Center

Organization Unit: Acute Neuroscience

Work Type: Full Time

Standard Hours Per Week: 36.00

Salary Range: $18.00 - $24.66 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Night Job

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: No

This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email [e-mail] if you need a reasonable accommodation to search and/or to apply for a career opportunity.