Health Unit Coordinator

St Joseph Hospital & Medical Center; Phoenix (AZ); On-site; USD 42,000 - 64,000; Full time

Job summary

Saint Joseph’s Hospital and Medical Center (SJHMC) in Phoenix, AZ seeks a Health Unit Coordinator to serve as the central administrative and communications hub for the nursing station, ensuring smooth patient flow and coordinated care. You will perform clerical duties, manage supply/equipment requests, and handle admissions, discharges and transfers.

You will maintain records, answer calls, monitor charts, and assist with patient education while supporting the clinical team with exceptional

Qualifications

• High School Diploma or GED required.
• Must be able to read, write and speak English fluently.
• 3 months related experience in an acute care setting preferred.
• Medical terminology and Health Unit Certification strongly preferred.

Responsibilities

• Serve as the central administrative and communication hub for the nursing station.
• Perform clerical/reception duties, manage supply/equipment requests, and handle admissions, discharges, and transfers.
• Maintain records, check charts, obtain documents, and process/transfer orders.
• Answer call lights and incoming calls, directing them appropriately, and assist with medication retrieval/delivery as needed.
• Demonstrate meticulous organization, rapid multitasking, and strong communication with patients, families, and the healthcare team.

Skills

Communication skills

Organizational skills

Multitasking

Interpersonal skills

Education

High School Diploma or GED

Medical terminology knowledge

Health Unit Coordinator Certification (preferred)

Job description

Job Summary and Responsibilities

As our Health Unit Coordinator (HUC), you will serve as the central administrative and communication hub for the nursing station, ensuring efficient patient flow and supportive operations. Every day you will perform clerical/reception duties, manage supply/equipment requests, and handle admissions, discharges, and transfers. You'll maintain records, check charts, obtain documents, and process/transfer orders. You will also answer call lights and incoming calls, directing them appropriately, and may assist with medication retrieval/delivery. To be successful, you will demonstrate exceptional organizational skills, meticulous attention to detail, and rapid multitasking. Excellent communication and interpersonal skills are essential for interacting with patients, families, and the healthcare team, with a strong commitment to supporting patient care.

• Enhances the hospital experience of the patient and their family members through strong customer service skills and actions appropriate to the particular floor. Items may include, but are not limited to greeting activities, patient rounding, call light response and alert of appropriate staff, patient/family education, acting as a resource for certain programs, discharge phone calls
• Participate in value added activities as appropriate given staff, leadership, department and patient needs
• Participate in administrative tasks that drive quality and core metrics. Activities may include, but are not limited to chart audits, auditing for clinical compliance or program compliance
• Follow-up on physician orders and document actions taken in the medical record
• Monitors the needs of nurse/physician during examinations, treatments, and procedures, and assists nursing in patient care with the appropriate competency and training
• Anticipates the needs of the unit by ensuring all supplies and equipment are available for efficient patient care

Job Requirements

Required

• High School Diploma or GED
• Must be able to read, write and speak English fluently

Preferred

• 3 months related experience in an acute care setting
• Medical teminology and Health Unit Certification strongly preferred

Where You'll Work

Hello Humankindness: Join a Legacy of Healing at Saint Joseph’s Hospital and Medical Center (SJHMC)

Ready to make a real difference? Join SJHMC in Phoenix AZ., a 571-bed nonprofit founded by the Sisters of Mercy over 125 years ago. We're more than a hospital; we're a global destination for life-changing care, embracing patients with humankindness.

Here, your calling will flourish. We're not just a workplace; we're a community dedicated to a mission of service.

Leaders in Specialized Care:

• Barrow Neurological Institute (BNI): A world-renowned center for groundbreaking neurological research and innovative treatments.
• Norton Thoracic Institute (NTI): A national leader in advanced thoracic care with pioneering surgical techniques.
• Level I Trauma Center: One of Arizona's busiest ERs, providing immediate, comprehensive care for critically injured patients 24/7.

Why SJHMC?

• Culture of Excellence & Well-being: We care for our people, fostering professional and personal growth.
• Community & Collaboration: Be part of a network committed to global health and well-being.
• Join a Legacy, Shape a Future: Over 20% of our patients travel internationally for our specialized care.

This is an invitation to join a family of dedicated professionals at the forefront of medical innovation, united by the power of humankindness.