Health Technician (Telehealth Clinical)- Into the Home

VA Detroit; Lebanon (Lebanon County); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Health Technician for Telehealth Clinical services. This role involves supporting telehealth operations for veterans in their homes, ensuring effective communication and technical support during clinical encounters. The ideal candidate will have experience in healthcare and telehealth technologies, demonstrating strong communication skills and a commitment to patient education. Join a team dedicated to enhancing the care delivery experience for veterans while enjoying generous paid time off and flexible telework options.

Benefits

Paid Time Off: 37-50 days annually

Parental Leave: Up to 12 weeks

Ad-hoc Telework

Qualifications

• Experience with telehealth technologies and home care is preferred.
• Must be proficient in English and meet security checks.

Responsibilities

• Support clinical telehealth encounters and manage real-time events.
• Ensure patient privacy and security regulations are followed.

Skills

Telehealth Technology

Patient Education

Data Management

Technical Support

Communication Skills

Education

Experience in Healthcare

Experience in Education

Tools

Telehealth Equipment

Job description

Health Technician (Telehealth Clinical)- Into the Home

Join to apply for the Health Technician (Telehealth Clinical)- Into the Home role at VA Detroit.

Position Overview

The Health Technician (Telehealth Clinical) serves in a generalist role to support and manage telehealth operations at a clinical care delivery site. The position provides services for veterans within their homes and is located at the Lebanon VA Medical Center, with duties that require travel.

Primary Responsibilities

• Supporting clinical telehealth encounters by serving as the tele-presenter, functioning as an imager and data manager, managing real-time telehealth events, and providing technical and administrative support.
• Supporting telehealth technology setup, troubleshooting, scheduling appointments, and maintaining equipment and inventory.
• Ensuring patient privacy and security regulations are followed.
• Providing patient education and support, including completing satisfaction surveys.
• Communicating effectively with staff and providers at local and remote sites.

Work Schedule

Monday-Friday, 7:30am-4:00pm.

Additional Benefits

• Paid Time Off: 37-50 days annually (including leave, sick leave, holidays).
• Parental Leave: Up to 12 weeks after 12 months of employment.
• Telework: Ad-hoc.

Requirements

Must be a U.S. citizen, proficient in English, and meet security and background checks. Participation in flu vaccination is required.

Qualifications

Experience in healthcare, education, or a combination thereof. Specific experience with telehealth technologies and home care is preferred.

How to Apply

Submit a complete application package including resume, SF-50, and any relevant transcripts or certifications.