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U.S. Department of Veterans Affairs, Veterans Health Administration, Charleston VAMC, seeks a GS-7 Health Technician (Optometry) to provide independent optician services, perform optical measurements, fitting, verification, repairs, and patient education, supporting Interdisciplinary Optometry team.
You will document all activities in CPRS per VHA standards, verify prescriptions, ensure ANSI standards, assist in clinic workflow, triage issues, and help manage inventory.
The GS-7 Health Technician provides independent optician services with the Charleston VAMC. Duties include optical measurements, prescription fitting and verification, repairs and adjustments, patient education, and clinical support for Optometry. The non-supervisory role promotes quality eyewear, clinic efficiency, Veteran satisfaction, and interdisciplinary coordination.
Total Rewards of a Allied Health Professional Duties include but not limited to: Provide courteous, culturally competent assistance to Veterans/caregivers; explain frame options, lens choices, pricing, timelines, expectations. Perform complex optical measurements (PD, segment height, base curve, prism) using digital/manual instruments. Ensure proper fit, comfort, safety with advanced frame adjustments (pantoscopic tilt, temple spread, nose pads).
Document all measurements, fittings, verifications, repairs, dispenses, patient interactions in CPRS per VHA/Joint Commission standards. Independently verify prescriptions; reconcile spectacle orders; resolve discrepancies before fabrication. Ensure eye-wear meets ANSI Z80.1/Z87.1 requirements; conduct final inspection for power, axis, prism, PD, seg height, bevel fit. Perform repairs and adjustments; dispense eyewear ensuring fit, function, satisfaction.
Maintain inventory organization, cleanliness, visual display; support merchandise control, record keeping, pricing accuracy. Provide patient education on eyeglass care, cleaning, safe handling, storage, lens adaptation; troubleshoot adaptation issues. Track orders; resolve missing, damaged, delayed eyewear issues; provide updates. Support Optometry clinical workflow (pre-exam readiness, imaging prep, optical measurements).
Triage walk-in optical issues; resolve minor concerns independently. Communicate with Optometrists regarding prescription issues, adaptation concerns, lens compatibility Protect PHI per HIPAA, VA Handbook 6500; ensure proper system use and documentation security.
Work Schedule: 8:00 - 4:30 Monday through Friday, subject to change depending on the needs of the agency Recruitment/Relocation Incentives (Sign-on Bonus): Not Authorized Permanent Change of Station (Relocation Assistance): Not Authorized Pay: Competitive salary and regular salary increases.
When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).
Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: This position is not telework eligible Virtual: This is not a virtual position. Functional Statement #: FS 63620 Permanent Change of Station (PCS): Not Authorized
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $50460 – $65599/yr.
This position requires a Other security clearance.
Applications close on 2026-11-06.
There are 9 openings for this position.
This position is open under the 'Public' hiring path.
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