Health Technician (Hearing Instrument Specialist)

VA Detroit; Asheville (NC); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Health Technician specializing in hearing instruments. This role, located in the Audiology & Speech Service, involves critical patient care tasks such as troubleshooting hearing aids, fabricating earmold impressions, and assisting with audiology visits. The technician will play a key role in supporting clinical programs and ensuring the highest quality of care for patients. If you are passionate about audiology and eager to make a difference in the lives of veterans, this position offers a rewarding opportunity to contribute to a vital healthcare service.

Qualifications

• Experience in hearing aid troubleshooting and repair.
• Knowledge of audiology-related clinical practices.

Responsibilities

• Troubleshooting and repairing hearing aids.
• Assisting with audiology visits and documentation.
• Managing inventory and supplies.

Skills

Hearing aid troubleshooting

Visual checks of hearing aids

Auditory checks of hearing aids

Fabricating earmold impressions

Basic hearing aid information

Assisting with audiology visits

Documenting procedures

Education

Licensure in Audiology

Certification in Hearing Technology

Tools

Otoscope

Hearing aids

Job description

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Summary

This position is located in the Audiology & Speech Service at the Charles George VAMC in Asheville, NC. The duties involve all clinical and patient care areas related to Audiology. The health technician supports the clinical programs in Audiology.

This is an OPEN CONTINUOUS ANNOUNCEMENT and will remain open until October 27, 2025, or until filled.

Duties

Includes but not limited to:

• Hearing aid troubleshooting and repair.
• Visual and auditory checks of hearing aids and assistive technology.
• Fabricating earmold impressions with otoscopy.
• Ordering, fitting, and modifying earmolds.
• Providing basic hearing aid information to patients and caregivers.
• Assisting with audiology visits, calibration, and setup.
• Helping with hearing aid connectivity and app pairing.
• Documenting procedures and coding in patient records.

Administrative duties

• Supply and equipment tracking.
• Inventory management.
• Processing devices and repairs.
• Maintaining mailing supplies.
• Handling communications with Veterans.

Work Schedule

Monday to Friday, 8:00 am to 4:30 pm. Not eligible for telework.

Additional Information

Includes details on application process, requirements, qualifications, physical demands, and benefits. Emphasizes the need for licensure, certification, and experience, and outlines grade level competencies.