Health Technician (Dietetic)

US-Department-of-Veterans-Affair; Shorewood Hills (WI); On-site; USD 42,000 - 54,000; Full time

Job summary

The VA Medical Center's Nutrition and Food Service (NFS) is seeking a Health Technician (Dietetic) to support the Nutrition Communication Center Ambassador program. You will perform administrative and customer service tasks within the hospital food service program at William S.

Middleton Memorial Veterans' Hospital. Qualifications include citizenship, English proficiency, and either relevant experience or completed education; transcripts are required for education-based eligibility.

Qualifications

• General experience of at least six months in nutrition, food service or related field.
• Transcripts are required at time of application when education is used to qualify.
• For higher grade levels, education and experience requirements as described (GS-640-04/05) may apply; transcripts required.

Responsibilities

• Provide administrative and customer service support for the VA hospital food service program.
• Serve as Nutrition Communication Center Ambassador within the Nutrition and Food Service.
• Assist with coordination and documentation of nutrition-related processes and activities.

Skills

Attention to Detail

Clinical Data Collection/Documentation

Customer Service (Clerical/Technical)

Technical Competence

Education

Bachelor's degree related to nutrition/health

1 year education in medical/health fields

2 years education with 12 semester hours in related subjects

Job description

This position is located in the Nutrition and Food Service (N&FS) of the VA Medical Center in William S. Middleton Memorial Veterans' Hospital serving as a Nutrition Communication Center (NCC) Ambassador, providing administrative and customer service support for the VA hospital food service program. To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/06/2026.

Basic Requirements

• United States Citizenship: Be a citizen of the United States (U.S.). Non-citizens may be appointed when it is not possible to recruit qualified citizens in accordance with chapter 3, section A, paragraph 3g
• English Language Proficiency: Candidates must be proficient in spoken and written English to be appointed

For this Health Technician (Dietetic), GS-640-03 ENTRY LEVEL position, applicant must have:

• At least six (6) months of general experience. General experience is in any type of work that demonstrates the applicant's ability to perform the work of the position, or experience that provided a familiarity with the subject matter or processes of the broad subject area (i.e. nutrition, food service, etc.) of the occupation.

OR

• Successfully completed one (1) full year of education above high school level that included study in medical, health, or related fields. This education must have been obtained in an accredited business or technical school, junior college, college or university for which high school graduation or the equivalent is the normal prerequisite. Transcripts are required at time of application.

OR

• An equivalent combination of successfully completed post-high school education and experience, as described above, which meet the total qualification requirements for this grade level. This education must have been obtained at an accredited business, secretarial or technical school, junior college, college or university. Transcripts are required at time of application.

For this Health Technician (Dietetic), GS-640-04 position, applicant must have:

• At least one (1) Year of general experience. General experience is any type of work that demonstrates the applicant's ability to perform the work of the position, or experience that provides a familiarity with the subject matter or processes of the broad subject area (i.e. nutrition, food service, etc.) of the occupation.

OR

• Successfully completed two (2) years of education above high school that included at least 12 semester hours in subjects related to the position (i.e. nutrition, dietary therapy, food and nutrition science, food service systems management, etc.) This education must have been obtained in an accredited business or technical school, junior college, college or university for which high school graduation or the equivalent is the normal prerequisite. Transcripts are required at time of application.

OR

• An equivalent combination of successfully completed post-high school education (beyond the first year) and specialized experience, as described above, which meets the total qualification requirements for this grade level. This education must have been obtained at an accredited business, secretarial, or technical school, junior college, college or university. Transcripts are required at time of application.

For this Health Technician (Dietetic), GS-640-05 position, applicant must have:

• One (1) year of specialized experience equivalent to the next lower grade level (GS-04) in the Federal Service that has given me the particular knowledge, skills and abilities required to successfully perform the duties of this Health Technician (Dietetic) position. Specialized experience includes performing duties in food service in a hospital environment; knowledge of tray assembly area procedures; using dietetics software programs; familiarity with regular and modified diets; assisting with food selections; following verbal and written instructions; and using computer equipment, phone system, and printers. This position requires effective communication skills both verbally and in writing and good customer service.

OR

• Successfully completed a full four (4) year course of study leading to a bachelor's degree, with a major study or at least 24 semester hours in subjects directly related to this position (i.e. nutrition, dietary therapy, food and nutrition science, food service systems management, etc.). This education must have been obtained in an accredited business or technical school, junior college, college or university for which high school graduation or the equivalent is the normal prerequisite. Transcripts are required at time of application.

OR

• An equivalent combination of successfully completed post-high school education (beyond the second year) and specialized experience, as described above, which meet the total qualification requirements for this grade level. This education must have been obtained at an accredited business, secretarial or technical school, junior college, college or university. Transcripts are required at time of application.

You will be rated on the following Competencies for this position:

• Attention to Detail
• Clinical Data Collection/ Documentation
• Customer Service (Clerical/Technical)
• Technical Competence

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note

A full year of work is 35-40 hours of work per week. Part-time experience is credited based on time spent on appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.