Health Technician (Dietetic)

US-Department-of-Veterans-Affair; Bay Pines (FL); On-site; USD 34,000 - 42,000; Full time

Job summary

The Department of Veterans Affairs Medical Center in Bay Pines, Florida, is seeking an Administrative Assistant to provide essential support for the Nutrition and Food Service program.

The role requires exceptional customer service, strong computer skills, and the ability to work with dietetics software and related procedures to ensure accurate, timely service for patients and staff.

Qualifications

• Requires one year of specialized experience (GS-04) in a related nutrition/food service environment.
• Experience with quantity food service operations and client/customer interaction.
• Proficiency with computers, software applications, databases, and automated systems.

Responsibilities

• Provide administrative and customer service support for the Nutrition and Food Service program.
• Perform routine duties requiring exceptional customer service, computer skills, and proper phone etiquette.
• Demonstrate proficiency in dietetics procedures and software as part of daily tasks.

Skills

Customer service

Computer skills

Phone etiquette

Dietetics software

Education

Bachelor's degree in nutrition or related field

24 semester hours in related subjects

Tools

Dietetics software

Job description

This position is with Nutrition and Food Service at the Department of Veterans Affairs Medical Center in Bay Pines, Florida. The primary purpose of the position is to provide administrative and customer service support for the food service program. The incumbent performs routine duties that require exceptional customer service, computer skills, proper phone etiquette, proficiency in special food service and therapeutic diets procedures, knowledge of dietetics software and required functions.

To qualify for this position

Applicants must meet all requirements by the closing date of this announcement.

Individual Occupational Requirement

Positions in this series range widely in type and include support duties to medical or health personnel such as audiologists, speech pathologists, medical officers, and optometrists. Therefore, technician experience is experience that required application of the knowledge, methods, and techniques of the position to be filled or successful completion of a full 4-year course of study leading to a bachelor's degree, with major study or at least 24 semester hours in subjects directly related to the position.

In addition to meeting the above IOR requirement, applicant must also meet the following grade requirement

ENGLISH LANGUAGE PROFICIENCY

In accordance with 38 U.S.C. 7402(d), no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. You must be proficient in basic written and spoken English in order to meet the requirements of this position.

GS-05 Specialized Experience:

One year of specialized experience (equivalent to the GS-04 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes:

• Experience where you applied knowledge of quantity food service operations, proper nutrition, food items and appropriate quantities.
• Working with clients, patients, and/or customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations.
• Use computers, software applications, databases, and automated systems to accomplish work.

OR EDUCATION:

Successful completion of a full four (4) year course of study leading to a bachelor's degree, with a major study or at least 24 semester hours in subjects directly related to this position (i.e. nutrition, dietary therapy, food and nutrition science, food service systems management, etc.). This education must have been obtained in an accredited business or technical school, junior college, college or university for which high school graduation or the equivalent is the normal prerequisite.

NOTE: Transcripts (unofficial or official) must be submitted with your application materials. Education cannot be credited without documentation

OR COMBINATION:

Equivalent combination of successfully completed post-high school education (beyond the second year) and specialized experience, as listed above. The education portion must include courses directly related to the work of the position (i.e. nutrition, dietary therapy, food and nutrition science, food service systems management, etc.). This education must have been obtained in an accredited college or university.

NOTE: Transcripts (unofficial or official) must be submitted with your application materials. Education cannot be credited without documentation

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Verbiage displayed on your resume or application must contain your own words. You may refer to the specialized experience located within the vacancy announcement, to assist with describing work experiences; however, resumes or applications received that copied verbatim from the announcement will be evaluated and may be reviewed as falsifying your experience or application.