Health Technician

US-Department-of-Veterans-Affair; Rio Rancho (NM); On-site; USD 45,000 - 60,000; Full time

Job summary

The New Mexico VA Health Care System seeks a Health Technician assigned to the Ambulatory Care Service to support the Patient Aligned Care Team. The role combines medical assistance with administrative duties to ensure smooth patient flow in ACS.

Qualifications include the IOR and GS-06 experience; preferred 2–3 years of phlebotomy. The incumbent will set up equipment, assist with tests and procedures, maintain patient data, and answer/triage phone calls as needed.

Qualifications

• Technician experience applying knowledge and techniques for the role.
• GS-06 requires 1 year of specialized experience equivalent to GS-05.
• Preferred: 2–3 years of phlebotomy experience.

Responsibilities

• Provide medical and administrative support to the Patient Aligned Care Team.
• Set up equipment for procedures and assist with patient tests.
• Answer phones and direct calls to appropriate personnel.

Skills

Patient care

Phone support

Medical equipment setup

Data entry

Procedures assistance

Job description

The New Mexico VA Healthcare Network is recruiting for a Health Technician assigned to the Ambulatory Care Service. The incumbent will provide medical and administrative support assistance to the Patient Aligned Care Team, Ambulatory Care Service (ACS). To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/30/2026.

This position has an Individual Occupation Requirement (IOR). You must meet the following:

• Possess technician experience that requires application of knowledge, methods, and techniques of the position to be filled. (This position is part of the series that range widely in type and include support duties to medical or health personnel such as audiologists, speech pathologists, medical officers, and optometrists.)

In addition to meeting the IOR above, you must meet the experience as described below:

GS-06 grade level: One year of specialized experience equivalent to the next lower grade lever GS-05. Specialized experience includes but is not limited to: setting up equipment for procedures; performing personal patient care; utilizing an automated system to maintain and retrieve patient data; assisting with patient test and procedures; and answering phones and directing phone calls to appropriate personal.

Preferred Experience: 2-3 years of Phlebotomy experience.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.