Health System Specialist

Forge National Group; Colorado Springs (CO); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Professional development

Job summary

Forge National Group in Colorado Springs, CO, is seeking a Health System Specialist for a full-time role. You will manage health insurance policies, verify eligibility, process claims, and assist customers with inquiries while collaborating with internal teams.

The ideal candidate has a bachelor’s degree and 2–3 years in health insurance, strong communication and problem-solving skills, and proficiency with health insurance software. Competitive benefits and growth opportunities are offered.

Qualifications

• Bachelor's degree in a related field and 2–3 years of experience in health insurance or a similar role.
• Proficiency in health insurance software and knowledge of state and federal regulations.
• Strong communication and problem-solving skills are essential for this role.

Responsibilities

• Assist customers with their health insurance needs by providing accurate information and guidance.
• Process and manage customer inquiries, policy changes, and claims efficiently.
• Maintain accurate and up-to-date records of customer information and policies.
• Collaborate with internal teams to ensure smooth operation of health insurance services.
• Stay informed about industry trends and regulatory changes to provide the best advice to customers.

Skills

Communication skills

Customer service

Team collaboration

Education

Bachelor's degree in a related field

High school diploma or equivalent

Tools

Health insurance software

Job description

Forge National Group, based in Colorado Springs, CO, seeks a Health System Specialist for full-time employment. This role involves providing comprehensive health insurance solutions to individuals and families. The position offers a collaborative and innovative work environment, fostering growth and development for employees.

The Health System Specialist will manage and maintain health insurance policies, ensuring compliance with state and federal regulations. This includes processing claims, verifying eligibility, and resolving customer inquiries. The role also involves collaborating with internal teams to improve health insurance offerings and customer satisfaction.

The Health System Specialist will work in a collaborative and innovative environment within Forge National Group's Colorado Springs office. This includes interacting with customers, internal teams, and external partners. The office is located in Colorado Springs, CO, providing a supportive and dynamic workplace.

The Health System Specialist's salary is negotiable based on experience, with entry-level positions typically starting around $60,000 per year and seasoned professionals earning up to $100,000 or more.

• comprehensive health insurance
• retirement plans with employer matching contributions
• professional development opportunities such as workshops, seminars, and certifications

The Health System Specialist should have a bachelor's degree in a related field and 2-3 years of experience in health insurance or a similar role. Proficiency in health insurance software and knowledge of state and federal regulations are required. Strong communication and problem-solving skills are essential for this role.

• Assist customers with their health insurance needs by providing accurate information and guidance.
• Process and manage customer inquiries, policy changes, and claims efficiently.
• Maintain accurate and up-to-date records of customer information and policies.
• Collaborate with internal teams to ensure smooth operation of health insurance services.
• Stay informed about industry trends and regulatory changes to provide the best advice to customers.
• High school diploma or equivalent.
• Previous experience in customer service or insurance is a plus.
• Strong communication and interpersonal skills.
• Basic computer literacy and proficiency in common office software.
• Ability to work independently and as part of a team.

Forge National Group is committed to providing an equal opportunity for all qualified candidates, regardless of their background, experience, or personal circumstances. The company welcomes applications from individuals of all genders, ethnicities, and disabilities, ensuring that the hiring process is inclusive and fair.