Health System Coordinator (Administrative Applications Coordinator)

US Department of Veterans Affairs; San Francisco (CA); On-site; USD 90,000 - 135,000; Full time

Job summary

US Department of Veterans Affairs in San Francisco seeks a Health System Specialist to analyze data, improve hospital operations, and enhance information sharing across health care programs using SPOL, PowerApps, and Power Automate.

The role emphasizes time-in-grade requirements and federal service eligibility, with opportunities to contribute to governance and process improvement in healthcare delivery.

Qualifications

• Undergraduate or graduate education in a major field of study hospital administration, public health administration, or related fields with coursework in health care administration.
• Specialized experience in health care delivery systems, regulations, and government-wide programs.
• Experience with Microsoft Excel Macros, Microsoft PowerApps, Power Automate, and related workflow tools.

Skills

Analytical ability

Data analysis

Process improvement

Workflow analysis

Microsoft Excel Macros

Microsoft Teams

PowerApps

Power Automate

Education

Undergraduate or graduate education in hospital/public health administration

Graduate degree in hospital/public health administration

Doctoral degree (Ph.D.) or equivalent

Tools

SharePoint Online (SPOL)

Job description

The primary purpose of the position is to assist in improving facility operational processes in the realms of efficiency, communication, and information sharing. The work requires primarily a high order of analytical ability combined with a comprehensive knowledge of the capabilities of electronic information sharing and workflow assisting technologies. This includes workflow analysis, various communication and information sharing databases such as SharePoint Online (SPOL), PowerApps and more. To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/30/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.

• For a GS-09 position you must have served 52 weeks at the GS-07.
• For a GS-11 position you must have served 52 weeks at the GS-09.
• For a GS-12 position you must have served 52 weeks at the GS-11.

The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience as described below:

The Occupational Series 0671 includes an Individual Occupational Requirement (IOR). Candidates may not hold a position in this series without meeting one of the IOR requirements established by OPM.

Undergraduate or graduate education in a major field of study hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration.

OR

Specialized experience in Missions, organizations, programs, and requirements of health care delivery systems; Regulations and standards of various regulatory and credentialing groups; and Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement.

OR

Successful completion of an agency-sponsored on-the-job training program with an individualized training plan in a healthcare system, including basic health administration instruction, progressively advanced practical assignments, and supervised evaluation by an experienced administrator.

AND:GS-09: Specialized Experience: At least one (1) full year of specialized experience equivalent to the GS-07 level in the Federal service that has equipped me with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of this Health System Specialist position. Examples of specialized experience include, but are not limited to: (1) Analyze data and conduct background research (2) Identify systems design problems (3) Interpret required hospital operations, policies and procedures as well as VA regulations, policies, and program guidelines (4) Collect, analyze, and present data for performance improvement studies and projects (5) Experience participating in work center-level projects, documenting requirements and developing deadlines, and contributing to a project charter (6) Troubleshoot and provide technical assistance to users with a variety of technical aptitudes on topics including Microsoft Excel Macros, Microsoft Teams, communication integration, workflow management, calendaring, scheduling, and data search capabilities.OR Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed a master's or equivalent graduate degree or successfully completed two (2) full years of progressively higher level graduate education leading to such a degree. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work of this position (i.e., hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration). The education portion must include courses that demonstrate the knowledge, skills, and abilities necessary to do the work of this position.OR Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education directly related to the work of the position as outlined above that meets the requirements of the position. Only education in excess of the first year (18 semester hours) may be used to qualify applicants for the GS-09 level.GS-11: Specialized Experience: At least one (1) full year of specialized experience equivalent to the GS-09 level in the Federal service that has equipped me with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of this Health System Specialist position. Examples of specialized experience include, but are not limited to: (1) Analyze data and conduct background research (2) Identify systems design problems (3) Interpret required hospital operations, policies and procedures as well as VA regulations, policies, and program guidelines (4) Collect, analyze, and present data for performance improvement studies and projects (5) Experience participating in high-level projects, delivering requirements before a deadline, and revising project charters (6) Troubleshoot problems with applications and flows developed with Microsoft Excel Macros, Microsoft PowerApps, Microsoft Power Automate, communication integration, workflow management, calendaring, scheduling, and data search capabilities.OR Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed a Ph.D. or equivalent doctoral degree, or three full years of progressively higher-level graduate education leading to such a degree, or an LL.M., if related (i.e., hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration). Education at the graduate level must have been obtained in an accredited college or university and must demonstrate the knowledge, skills, and abilities necessary to do the work of this position.OR Combination: Applicants may also combine education and experience to qualify at this level. You must have an equivalent combination of successfully completed a Ph.D. or equivalent doctoral degree, and specialized experience as described above, to meet the total experience requirements. The education portion must include doctoral courses that demonstrate the knowledge, skills, and abilities necessary to do to the work of this position (i.e. hospital administration, public health administration, or related fields such as course work in health care administration).GS-12: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS11 in the normal line of progression for the occupation in the organization. Examples of specialized experience include, but are not limited to: (1) Analyze data and conduct background research (2) Identify systems design problems (3) Interpret required hospital operations, policies and procedures as well as VA regulations, policies, and program guidelines (4) Collect, analyze, and present data for performance improvement studies and projects (5) Experience managing high-level projects, delivering requirements before a deadline, and constructing a project charter (6) Troubleshoot and provide technical assistance to users with a variety of technical aptitudes on topics including Microsoft PowerApps, Power Automate, communication integration, workflow management, calendaring, scheduling, and data search capabilities.Education: There is no educational substitution at the GS-12 grade level.