HEALTH SUPPORT TECHNICIAN - 64086365

People First Service Center; Florida; On-site; USD 36,000 - 38,000; Full time

Job summary

A state health department in Florida is seeking a Health Support Technician to assist with patient care by obtaining medical histories, performing vital sign assessments, and managing laboratory specimen collections. The role requires at least 1 year of experience in a clinical setting and a Florida Driver License. Benefits include annual leave, insurance options, and retirement plans.

Benefits

Annual and Sick Leave benefits

Nine paid holidays and one Personal Holiday

Group Insurance coverage options

Retirement plan options

Qualifications

• At least 1 year of experience in a clinical setting is required.
• Must have knowledge of basic computer software.
• FL Driver License is necessary.

Responsibilities

• Obtain patients' medical history and vital signs.
• Prepare examination and treatment rooms.
• Assist providers during examinations.
• Schedule client appointments and manage paperwork.
• Collect laboratory specimens as directed.

Skills

Customer service skills

Ability to follow instructions

Basic medical terminology

Vital signs recording

Patient interviewing

Assisting physician

Laboratory specimen collection

Supply inventory management

Computer software knowledge

Education

1 year experience in clinical setting

FL Driver License

Job description

Overview

The incumbent is part of a global public health organization and is expected to support the Florida Department of Health in Sumter County in its mission to protect, promote and improve the health of all people in Florida through integrated state, county and community efforts, and its vision to be the Healthiest State in the Nation. The incumbent is expected to incorporate the agency values of Innovation, Collaboration, Accountability, Responsiveness and Excellence in all aspects of their work.

Requisition No: 862215 | Agency: Department of Health | Working Title: HEALTH SUPPORT TECHNICIAN - 64086365 | Position Number: 64086365 | Salary: $36,836.80 - $38,000.00 annually

The State Personnel System is an E-Verify employer.

Responsibilities

Obtains patients\' medical history, measures height and weight, takes blood pressures manually and electronically, taking temperatures, pulse, and respirations; performs screenings/counseling for HIV; tests visual and auditory acuity using eye charts and audiometer and records electronically prior to examination by provider. Performs timely and accurate client documentation and coding of services both electronically and manually according to policies and procedures. Adheres to DOH policies for security of client data and security systems.

Prepares examination and treatment rooms prior to providers examinations, maintaining all necessary equipment and supplies for ready use. Assists provider/nurse during examinations/visits as needed.

Supports clerical functions by scheduling client appointments, interviewing and screening patients for eligibility determination, and billing services according to policy and procedure. Appropriate client demographic and financial information is obtained and entered in the Health Management system.

Runs daily pending lab and lab error report in Health Management System (HMS). Identifies any pending and outstanding lab errors, makes the required corrections to resolve immediately.

Performs fingerstick hemoglobin and blood sugar screenings; performs venipuncture for blood tests; collects and tests urine specimens for a variety of standard laboratory testing and analysis. Inputs client data into HMS lab module and packages and prepares lab specimens properly to send to appropriate laboratory for testing. Operates routine laboratory equipment.

Cleans and sterilizes equipment and supplies using germicides, sterilizer, and autoclave. Prepares Biohazard waste products for pickup and other containers appropriate to waste disposal.

Inventories and orders medical supplies and materials. Removes all expired supplies from room/inventory per policy. All clinician/medical equipment is inspected, cleaned, and kept in working condition. Always keeps clinical rooms/area well stocked and clean.

Performs other duties as assigned by supervisor.

Required Knowledge, Skills, and Abilities

• Ability to establish and maintain effective working relationships, customer service skills, communicate verbally in a courteous and effective manner
• Ability to follow specific written and oral instruction
• Knowledge of basic medical terminology/techniques
• Ability to perform, record vital signs and document in patient record
• Ability to interview patients and obtain a complete medical history
• Ability to prepare treatment rooms for examination of patients and assist physician during exams
• Ability to collect routine laboratory specimens as directed by physician and sent to labs
• Ability to inventory, maintain, and order supplies for clinic. Knowledge of basic computer software.

Qualifications

Minimum:

• 1 year experience in a clinical setting.
• Computer knowledge
• FL Driver License

Preferred:

• 3 or more years experience in clinical setting with phlebotomy skills.
• Certification as Nursing Assistant or Medical Assistant.

Mission, Vision, and Values

Mission: To protect, promote and improve the health of all people in Florida through integrated state, county and community efforts.

Vision: To be the Healthiest State in the Nation.

Values: Innovation, Collaboration, Accountability, Responsiveness, Excellence. We emphasize continuous performance improvement and serving our customers and partners.

Work Location

104 Rutland St. Wildwood, FL 34785

Benefits of Working for the State of Florida

The State’s total compensation package includes a competitive set of employee benefits such as:

• Annual and Sick Leave benefits
• Nine paid holidays and one Personal Holiday each year
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options
• Retirement plan options, including employer contributions

Other information

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process. This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Successful completion of a drug test is a condition of employment for safety-sensitive positions. This position requires compliance with E-Verify.

Other statements

Veterans’ Preference, reasonable accommodations, and Drug-Free workplace notices are included where applicable according to state policy. For more information, please contact the People First Service Center.