Health Services Program Coordinator

ReNEW Schools; Wake Forest (NC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401k

Job summary

Charter One is seeking a South East Health Services Program Coordinator for its Wake Forest, NC office. The role ensures health services are delivered effectively, programs are well-organized, and that patient or student needs are met efficiently.

Background checks are required and the position supports multiple campuses and health staff. Responsibilities span scheduling, onboarding, inventory, training, and liaison work with families and campuses.

Qualifications

• Strong organizational and multitasking abilities.
• Excellent written and verbal communication with diverse groups.
• Proficiency in Microsoft Office Suite and ability to learn new healthcare management software or scheduling tools.

Responsibilities

• Uphold professional standards and laws pertaining to health and nursing care and CMO policies.
• Ensure health programs operate within guiding principles for Health Services.
• Travel within the state to assist directors and health staff in compliance and competency.

Skills

Organizational skills

Communication

Microsoft Office

Education

Bachelor's degree in Public Health/Healthcare Administration/Nursing

Master's degree (preferred)

Tools

Microsoft Office Suite

Healthcare management software

Scheduling tools

Job description

Charter One works with schools across the country to provide all-inclusive education management services. At Charter One we pride ourselves on our thorough knowledge of charter school operations, academics, finance, human resources, information technology, marketing, and more. We handle the day-to-day work so that client school boards can focus on governance and policy issues to be sure that the vision and mission of the school are being carried out properly.

Charter One is now accepting applications for a South East Health Services Program Coordinator for our Wake Forest, North Carolina Office. Candidates must be willing to undergo a background check.

The Health Services Program Coordinator role plays a key part in ensuring that health services are effectively delivered, that health programs are well-organized, and that patient or participant needs are met efficiently. The coordinator will work closely with healthcare providers, staff, and patients or students to ensure smooth operation of health services, including scheduling, patient intake, wellness programs, preventive care initiatives, and education efforts.

Responsibilities include but are not limited to:

• Uphold professional standards and laws pertaining to health and/or nursing care and CMO policies.
• Ensure the health program operates within the C1 guiding principles for Health Services.
• HPC will travel the state to assist directors and health staff in meeting compliance and ensuring competency.
• Maintain state-specific policies and assist with state-specific customization. Collaborate with the Director of Health Services to institute updated policies as needed.
• Actively engaged team member for new campuses. Includes system setup, process establishment, inventory management, hiring, training, interim liaison for families, enrollment processing. Ensures access to office equipment essential to fulfilling job duties.
• Manage ongoing equipment and inventory processes.
• Contact for state resources, vendors, standing orders and networking.
• Implement processes to ensure state screenings and reporting is completed timely and within compliance.
• Establish and implement CPR training for staff in accordance with state requirements. Use available resources and cost-effective solutions to sustain training.
• System administrator and super user for state specific electronic health record and health dept SIS modules imports/exports.
• Work with SIS teams to sustain and enhance system effectiveness and efficiency.
• Resolve escalated medical conflicts, accidents/incidents; seek counsel as needed. Report escalated department concerns to the Directors, legal, and/or Director of Health Services as needed.
• Provide support for campuses that do not have designated health or nursing staff.
• As required, serve as a consultant across multi departments to include RN’s, SPED, Maintenance and Operations, Title and Campus Administration.
• Remain current on state and county health dept. releases regarding public health concerns. Implement and train on management plans for mitigation of communicable disease to include exclusions and readmission of students.
• Assist High school directors with interviewing, hiring, onboarding and off boarding of nursing staff as needed
• Assist directors with emergency planning and implementation.
• Conduct technical performance evaluations on RNs and document progress. Report concerns to their supervisors.
• Lead and create routine meetings with division health personnel, ensure team consistency.
• Meet with RNs quarterly to review compliance rounding’s.
• Manage and report expenses.
• Other duties as assigned.

Required Skills/Abilities:

• Strong organizational skills and the ability to manage multiple projects or programs simultaneously
• Excellent written and verbal communication skills to work with diverse groups including patients, healthcare providers, staff, and community members.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and the ability to learn new healthcare management software or scheduling tools.

Minimum Qualifications:

• Valid RN License required (must be licensed in the state of practice, if the practice state is part of the compact, a compact license will be accepted)
• Bachelor’s degree in Public Health, Healthcare Administration, Nursing, or a related field
• BIB Background Check
• 2-3 years of management experience in a healthcare setting or health-related administrative role, such as working in a medical office, student health center, public health agency, or wellness program.
• Experience coordinating or supporting health programs, services, or events, such as health education programs, wellness initiatives, immunization clinics, or screenings.

Preferred Qualifications:

• Master’s degree in Public Health, Healthcare Administration, or a related field
• 3-5 years of experience in health services coordination, health program management, or a related field
• Experience in organizing and delivering health education programs or wellness initiatives in a professional or community setting
• Coursework or certifications in health education, program evaluation, or community health

Charter One offers a competitive salary that is individually determined based on education and experience. We offer health benefits, paid time off, and 401k investment options including employer contributions.