Health Services Background Screening Specialist

Florida; Tallahassee (FL); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Dental and vision

Paid holidays

Career advancement

Job summary

The Agency for Health Care Administration in Tallahassee is seeking a Health Services & Facilities Consultant to support background screening activities for Florida’s vulnerable population. You will analyze screening results, determine eligibility, and input data into our systems.

This role requires two years of office experience, proficiency with Microsoft Office and Adobe Acrobat, and potentially call center or bilingual capabilities. Salary starts at $1,833.39 biweekly with state benefits.

Qualifications

• Two (2) years of office/professional experience maintaining confidential information.
• Two (2) years of experience with Microsoft Office (Outlook, Word, Excel) and Adobe Acrobat Standard/ Professional.
• Preference will be given to candidates with knowledge of the Clearinghouse Screening Management System, experience in reading criminal history, experience interpreting statutes, Call Center experience within the last three (3) years and/or bi-lingual.

Responsibilities

• The Background Screening Unit processes screening results and makes eligibility determinations for a variety of applicants and individuals required to be screened to work with Florida’s vulnerable population.
• The Unit is also responsible for the maintenance and administration of the Care Provider Background Screening Clearinghouse.
• Analyze all incoming background screening results and make determinations of eligibility based on Florida Statutes, review and analyze supplemental reports and documentation received to determine final screening outcomes.
• Sends appropriate notifications and follows up with additional information needed to input results into the data system, responds to email, mail, fax, and phone inquiries within established timeframes.
• Coordinates with the Florida Department of Law Enforcement, Federal Bureau of Investigations, and other state law enforcement agencies regarding screening results.
• Conducts, reviews, and processes FBI idents, Resubmissions, Rejections, Renewal Screening Requests, and Unmatched work items received in the BGS data system.
• Communicates and interacts with other Agency personnel, providers, and individuals with background screening inquiries in a professional manner necessary to complete required transactions.
• Performs other background screening duties and assists the Background Screening Unit as directed by management.

Skills

Office experience

MS Office

Adobe Acrobat

Call Center experience

Bi-lingual

Tools

Clearinghouse Screening Management System

Job description

The Agency for Health Care Administration in Tallahassee is seeking a Health Services & Facilities Consultant to support background screening activities for Florida’s vulnerable population. You will analyze screening results, determine eligibility, and input data into our systems.

This role requires two years of office experience, proficiency with Microsoft Office and Adobe Acrobat, and potentially call center or bilingual capabilities. Salary starts at $1,833.39 biweekly with state benefits.