HEALTH SERVICE TECHNICIAN II

Gateway CSB PEO LLC; Bloomingdale (GA); On-site; USD 18,000 - 25,000; Full time

Job summary

Gateway CSB PEO LLC is hiring a Residential Care Assistant to support residents with daily living activities in a group home setting. The role includes coaching basic personal and social skills, routine documentation, and transportation to appointments and activities.

You will work closely with the team to implement plans, monitor progress, and ensure a respectful, safe environment for all residents.

Qualifications

• Ability to communicate clearly with residents and team members.
• Ability to observe and monitor participants’ behavior.
• Ability to develop individualized plans and training for daily living skills.
• Ability to complete accurate documentation and progress notes.

Responsibilities

• Assist residents with daily living activities and personal care.
• Provide training in basic personal, social, and daily living skills.
• Drive state vehicles to appointments, outings, and activities.
• Prepare and serve meals, follow dietary restrictions, and supervise mealtime.
• Document progress, incidents, and behavioral notes within required timeframes.
• Maintain a clean, safe living environment and report repairs or safety issues.

Skills

Communication

Patience

Observation

Training/Teaching

Recordkeeping

Vehicle Operation

Education

High School diploma or GED

Job description

Job Summary: Assists with daily living activities in a residential facility. Provides training of basic personal and social skills, simple academics, or work skills to consumers in a group home or residence.Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Consumer CareEnsures that each resident is groomed daily and dressed appropriately for weather conditions.Observes and monitors participants during each shift.Treats each participant with respect and with a fair approach.Provides verbal direction to participants and/or physical demonstration.May advise clients on behavioral problems, daily decision-making, and the resolution of minor problemsInstructs clients on daily living skills in one-on-one or group instruction.Gives simple instructions with positive reinforcements.Operates vehicle to transport clients to appointments, outings and community activities.Cares for individuals providing companionship, personal care, and help in adjusting to new lifestyles.Participates in case reviews.Arranges for needed medical care and provides needed services to assure that medical care is obtained.Documents any negative or unusual behaviors and reports same to manager.Maintains Clean EnvironmentPerforms housekeeping duties, such as cleaning, washing clothes and dishes, and running errands.Cleans kitchen and both bathrooms thoroughly, using provided cleaning products on each shift.Follows all rules and regulations set for Community Living Arrangement licensed facilities.Completes all safety drills and forms as scheduled.Reports any repairs needed or safety issues to manager.Meal PreparationCompletes meal preparation following menu posted at facility.Notifies manager prior to any menu changes.Follows diet restrictions for residents.Supervises residents 100% of mealtime.Plans, shops for, and prepares meals, including special diets, and assists families in planning, shopping for, and preparing nutritious meals.DocumentationPrepares and maintains records of client progress and services performed, reporting changes in client condition to manager or supervisor.Completes all required forms and documentation during each shift.Completes Care Logic notes on each participant within 24 hours of provided service, using person-centered approach.Care Logic notes reflect participant’s goals and objectives listed on current ISP, including progress toward and/or lack of progress.Progress notes include all areas of resident’s daily living. Any significant changes are reported to manager as soon as they occur.Documents any negative or unusual behaviors.Completes Incident Report form within 24 hours of any incident that causes harm to participant. Notifies manager of any incidents immediately after they occur. Intervenes to diffuse potentially explosive behaviors and documents in Care Logic.’MedicationFollow agencies policies and procedures for supervision of self-administration of medication.Compares medication to MARS on each shift, notifying manager immediately of any discrepancies.Completes MARS forms with 100% accuracy. Understands the usage and side effects of each medication.Reports any adverse reactions to manager as soon as they occur.Accompanies participant to any scheduled medical appointment and provides physician with required forms. Relays information obtained at doctor visits to manager and documents in Care Logic.Required Knowledge & Skills:Knowledge of agency confidentiality policies.Knowledge of individualized plans.Knowledge of the documentation process.Knowledge of pertinent state, federal and local laws, rules and regulations.Knowledge of program area.Knowledge of agency safety policies and procedures.Knowledge of agency accepted disciplinary techniques.Knowledge of available resources.Knowledge of agency accepted group/interview techniques.Ability to observe and monitor participants’ behavior.Ability to assist and supervise participants with daily living activities.Ability to develop individualized plans.Ability to build relationships with community employers.Ability to prepare area specific reports.Ability to serve as a liaison between all interested parties.Ability to serve as a member of the treatment team to develop participants’ goals and objectives.Ability to provide training and/or orientation services to participants.Ability to communicate both orally and in writing.Ability to investigate any concerns or complaints and develop a resolution.Ability to complete evaluations to determine functional level of participants.Ability to plan recreational activities for participants.Ability to participate in supportive guidance, staff supervision sessions, program planning meetings, consumer staffings and service training.Ability to operate state vehicle following all safety laws and procedures.Ability to complete all daily housekeeping chores.Ability to identify and report facility repairs and equipment problems.Ability to identify disruptive behavior.Ability to recognize contributions and celebrate accomplishments.Ability to conduct individual and group training sessions for participants.Ability to develop teaching aids.Competencies:CommunicationAccountability/ResponsibilityCooperation/TeamworkCreative ThinkingCustomer ServiceDependabilityFlexibilityInitiativeAnalytical ThinkingJob KnowledgeJudgementProfessionalismQuality/Quantity of WorkForward ThinkingGoal OrientedPersonal CredibilityRequired Education & Experience: High School diploma or GEC plus 6 months of a combination of training and experience, which would have enabled the applicant to acquire the necessary knowledge, skills and abilities.