Health Service Administrator (HSA)

Naphcare, Inc.; Ocala (FL); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

401K plan

Tuition assistance

Paid time off

CMEs

EAP

Job summary

NaphCare is seeking a Health Services Administrator (HSA) to lead our medical and mental health teams in the Marion County Jail, Ocala, FL. The HSA sets direction, recruits and coaches staff, and champions patient rights while delivering high-quality care.

You will oversee clinical quality, budgeting, and compliance with NCCHC and PREA standards, partnering with the Medical Director and Nursing Leadership to build a cohesive, capable team.

Qualifications

• Active, unrestricted Florida RN license.
• Active BLS CPR certification (American Heart Association).
• Must pass background check and drug screening.
• Minimum of five years of administrative, clinical, and progressive management experience in healthcare.
• Ability to manage budgets and staffing matrices across medical and mental health teams.
• Excellent communication and leadership skills with HR experience.
• Knowledge of nursing practice principles, safety standards, and healthcare regulations.

Responsibilities

• Collaborate with Medical Director, Mental Health Director and Dental staff to set clinical priorities and provide nursing direction.
• Provide oversight, coaching, and troubleshooting to nursing services staff to maintain a cohesive team.
• Directly supervise the Nursing Leadership Team, including performance reviews and staffing actions.
• Ensure clinical quality standards are set and monitored per policy; maintain a healthy work environment.
• Coordinate staff development activities and in-service trainings for jail staff as needed.
• Monitor compliance with NCCHC, PREA, and regulatory training requirements for nursing services.
• Collaborate with Finance to monitor budgets within authorization.

Skills

Leadership

Budget management

Communication

Nursing administration

Education

RN license Florida

Job description

Health Service Administrator (HSA)

• Location: US-FL-Ocala
• Job ID: 2026-31416
• Category: Site Leadership
• Position Type: Full-Time

Overview

NaphCare is seeking to hire a motivated and inspiring Health Services Administrator (HSA) to join our team of medical professionals in the Marion County Jail in Ocala, FL.

The Health Services Administrator (HSA) leads our medical and mental health teams to ensure our patients in residence receive quality care that protects their rights, dignity and health. As the HSA, you will be instrumental in fostering a positive culture and work environment, setting clear expectations and direction for our staff, communicating practice changes, recruiting, coaching, and developing others. As the leader, you will advocate for nursing needs, offer support and work collaboratively with staff to provide necessary healthcare and treatment services for our patients.

Responsibilities

• Collaborate with the Medical Director, Mental Health Director and Dental services staff to set clinical priorities and provide direction for nursing services, ensure nursing staff are responsive to patients in our care.
• Provide oversight, case consultation, coaching, and troubleshooting to the staff in the nursing services unit to create a cohesive, skilled, and supported team.
• Directly supervise the Nursing Leadership Team including providing performance reviews, setting and reviewing expectations of the team, advocate for skill development, and perform hiring/separation actions.
• Assure clinical quality standards and expectations are set and monitored through a clinical performance and review process, as well as manage and monitor staff behaviors and expectations to meet all NaphCare policies, guidelines, and expectations to create and maintain a healthy work environment.
• Facilitate staff development activities including clinical practices updates and skill development, community resources/partners updates, and law updates. Provide and/or coordinate in-service training for all jail staff, as needed.
• Monitor and ensure compliance with National Commission on Correctional Health Care (NCCHC) standards, Prison Rape Elimination Act (PREA) standards, regulatory requirements, and legally mandated training requirements for nursing services.
• Collaborate with NaphCare's Finance Team to monitor available funds and stay within allotted budget authority.

Qualifications

Experience / Requirements / Qualifications

• Holds a current, unrestricted license as a Registered Nurse within FL
• Must possess an active BLS CPR Certification (American Heart Association required)
• Must pass the facility's criminal background check and drug screening
• Five years of well-developed administrative, clinical, and progressive management experience in a government or private organization related to comprehensive medical, dental, and mental healthcare services within a correctional health care or acute care setting
• Ability to manage budgets, analyze contracts, managing complex staffing matrices between medical and mental health teams
• Excellent communication skills with proven experience leading, managing, and coaching medical staff through complex Human Resource issues and challenges.
• Knowledge of nursing practice principles and techniques, occupational health and safety standards, infectious disease management, applicable health care laws, regulations, and procedures for direct health care services.
• Ability to maintain confidentiality of all proprietary and/or confidential information
• Display integrity, professionalism, and ability to adhere to a Code of Conduct and comply with all facility(s) correctional healthcare policies, procedures, and legal requirements

Physical Capabilities

Must have the ability to stand for long periods, lift and move patients (up to 50 pounds), bend, squat, reach, push, pull, walk significant distances, and perform physically demanding tasks like CPR, all while maintaining good balance and endurance throughout a shift.

Why Join NaphCare?

NaphCare is one of the largest providers of healthcare services to correctional facilities throughout the U.S., and we are growing. If you have never considered a career in correctional healthcare, now may be the time. In addition to competitive salaries and generous employee benefits, we strongly support career advancement within the company.

NaphCare Benefits for Full-Time Employees Include:

• Health, dental & vision insurance that starts day one!
• Prescriptions free of charge through our health plan, beginning day one
• Lowest Cost Benefits!
• Employee Assistance Program (EAP) services
• 401K and Roth with company contribution that starts day one!
• Tuition Assistance
• Referral bonuses
• Term life insurance at no cost to the employee
• Generous paid time off & paid holidays
• Free continuing education and CMEs

Equal Opportunity Employer: disability/veteran

Want a better idea of what it's like to work as an HSA?

See what we do:

NaphCare - Life as an HSA - YouTube

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