Health & Safety Advocate

OrthoDent; Bellmead (TX); On-site; USD 28,000 - 42,000; Full time

Job summary

OrthoDent is seeking a patient-facing healthcare support role to assist with entry screenings, temperature checks, and basic patient flow. The position requires strong customer service, ability to read/write detailed reports, and adherence to safety and infection control protocols.

Experience in health care or related fields is preferred, with bilingual English/Spanish becoming a strong asset. Flexible hours may be required as part of this role.

Qualifications

• Minimum of 1 year experience in health care or related field preferred.
• At least 3 years of customer service experience.
• Health and administration background preferred.
• Bilingual in English and Spanish strongly preferred.

Responsibilities

• Performs mandatory temperature checks for everyone entering the facility.
• Conducts proper screenings of persons upon entry to the facility.
• Distributes face masks.
• Cleans and disinfects assigned workspaces/areas.
• Seats patients and takes blood pressure.
• Monitors safety hazards and assists as needed.
• Responds quickly to critical situations.
• Enforces procedures, regulations, and standards.
• Provides excellent customer service to patients and guests.

Skills

Customer service

Bilingual English/Spanish

Safety/compliance

Reporting/documentation

Blood pressure measurement

Job description

THE ESSENTIAL JOB FUNCTIONS OF THE POSITION

Performs mandatory temperature checks for everyone entering the facility. Conducts proper screenings of persons upon entry to the facility. Distribute face masks. Consistently cleaning and disinfecting assigned workspaces/areas. Continually observes for safety hazards and persons needing assistance. Acts upon inquiries if within the scope of their authority or routes it to the proper authority. Seats patients, take blood pressure, clean rooms, clean instruments. Controls, regulates and directs pedestrian traffic. Provide excellent customer service to our patients and guests. Observe, survey, and report activities at the assigned site. Respond quickly to critical situations. Ability to read and write detailed reports. Enforce all procedures, regulations, and standards. Perform other duties as assigned.

Experience: A minimum of one (1) years’ experience in a health care or related field preferred and at least three (3) years of customer service experience. Health and administration background preferred.

Additional Requirements: May be required to work flexible hours. Bilingual in English and Spanish strongly preferred.