Health & Safety Advisor

WorkNest Secure (US); Chester (IL); Hybrid; USD 38,000 - 41,000; Full time

Benefits offered by this job

Hybrid working

Amazing benefits

Job summary

WorkNest is seeking a customer-focused Health & Safety support professional to assist clients by phone and email. You will collaborate with consultants to maximise outcomes and deliver practical safety guidance.

Ideal candidates have Level 3 H&S or are willing to pursue it, with strong communication, organisational skills, and proficiency in Microsoft Office. This role offers a hybrid arrangement and a path to grow within a technology-driven business.

Qualifications

• A Level 3 Health & Safety qualification or willingness to undertake one.
• Excellent communication skills with the confidence to build relationships over the phone and via email.
• Strong organisational skills and the ability to manage a varied workload.
• Good IT skills including Microsoft Office and confidence learning new systems.
• A proactive approach with a genuine desire to learn and develop.
• A passion for delivering outstanding customer service and finding practical solutions.

Responsibilities

• Provide practical Health & Safety support to our clients over the phone and by email.
• Work closely with our consultants to ensure clients get the very best from our services.
• Deliver excellent customer service and build trusted relationships with clients.

Skills

Communication skills

Organisational skills

Customer service

Problem solving

Education

Level 3 Health & Safety qualification

NEBOSH General Certificate

Tools

Microsoft Office

Job description

This is an exciting opportunity for someone looking to build a career in Health & Safety, whether you're newly qualified at Level 3 or ready to take the next step by studying towards the qualification with our support.

Why Join Us

WorkNest’s 800+ colleagues support over 50,000 organisations worldwide, helping them manage risk, improve performance, and protect what matters most. Combining smart technology with expert advice across Employment Law, HR, Health & Safety, Cyber Security, ISO, and Compliance services, we act as a true extension of our clients’ teams. Following significant growth over the past two years, including international expansion and strategic acquisitions, WorkNest is continuing to grow at pace. As part of Axiom GRC, we have ambitious plans for the future, with a goal of building a £250 million business through sustained growth and innovation. As our business continues to evolve, so do the opportunities for our colleagues. Join us and be part of a collaborative, forward-thinking organisation where your contribution can make a real impact.

What We Offer

• Salary: £28,000 - £30,000 per annum
• Amazing benefits
• Hybrid working: 2 day in the Chester office, 3 days at home
• Opportunity to develop your experience within a growing, technology-driven business
• Collaborative team and supportive culture

What We’re Looking For

We're looking for someone who enjoys helping people, solving problems, and delivering excellent customer service. You'll provide practical Health & Safety support to our clients over the phone and by email, work closely with our consultants, and help ensure our clients get the very best from our services.

This Role Would Suit Someone Who Has

• A Level 3 Health & Safety qualification (such as the NEBOSH General Certificate) or is willing to undertake one.
• Excellent communication skills with the confidence to build relationships over the phone and via email.
• Strong organisational skills and the ability to manage a varied workload.
• Good IT skills, including Microsoft Office, and confidence learning new systems.
• A proactive approach with a genuine desire to learn and develop.
• A passion for delivering outstanding customer service and finding practical solutions.

About You

We're looking for someone who is a positive team player, enjoys collaborating with colleagues, and is equally comfortable working independently. You will be organised, detail-oriented, and able to manage competing priorities in a fast-paced environment. This role is ideal for someone at the start of their Health & Safety career. Whether you're newly qualified with a Level 3 Health & Safety qualification or are willing to work towards one, you\'ll have a genuine enthusiasm for learning and building your expertise. You'll have excellent communication skills, enjoy building trusted relationships with clients and colleagues, and be confident explaining information clearly and professionally. You'll take pride in delivering a high-quality service, have a proactive approach to problem-solving, and be keen to grow your career in Health & Safety.

Up For The Challenge?

WorkNest is committed to promoting inclusion and diversity in all we do. If you need adjustments to support your application, please contact our Talent and Recruitment team.

Closing date: 29 August 2026

Please note: Applications will be reviewed on an ongoing basis. We may look to close the advert early, so please don\'t delay in submitting an application.

WorkNest is part of Axiom GRC, supporting organisations to look after their people and protect what matters most. We combine expertise in people management, employment law, health and safety, and cyber resilience with smart technology and practical support to help organisations manage risk, maintain compliance, and perform at their best.