Health Records Technician II - ROI Team - PRN

University of Missouri Health Care; Columbia Township (MO); Hybrid; USD 34,000 - 38,000; Part time

Job summary

University of Missouri Health Care seeks a Health Record Technician II to join the Request of Information Team. You will coordinate medical records flow across hospital departments, ensure privacy compliance, and maintain record quality through detailed documentation reviews.

Strong customer service and analytical skills are essential. Hybrid work arrangement in the MU Health Care system, with a focus on accurate patient data management and timely information release.

Qualifications

• High school diploma or equivalent required.
• Four (4) years of clerical experience; college degree may substitute for experience.

Responsibilities

• Coordinate the flow and sharing of medical records across hospital and clinic departments.
• Provide high level customer service and interpret policies related to chart documentation and privacy.
• Maintain quality of medical records through physician documentation review.
• Oversee the work of other Health Record Technicians and assist with staff training.
• Participate in quality record reviews and generate reports.
• Respond to information requests; query multiple electronic systems to locate data in a timely manner.
• May complete unit/department specific duties as outlined in department documents.

Skills

Office equipment

10 key data entry

50 wpm typing

Microsoft Office

EMR software

time management

multi-tasking

customer service

privacy regulations

analytical thinking

Education

High school diploma

Clerical experience 4 years

Tools

EMR system

Job description

Shift: PRN – Flexible weekday shift

Work Arrangement: Hybrid

Department: Health Information Services – ROI Team

Facility: Quarterdeck Building, 2401 Lemone Industrial Blvd, Columbia, MO

Compensation

• Base Pay: $16.82 per hour

ABOUT THE JOB

MU Health Care is seeking a Health Record Technician II to join our Request of Information Team. We're looking for a candidate who is detail-oriented and committed to maintaining accurate patient records. In this role, you will help facilitate the smooth flow of medical information within our hospital and clinics, making a positive impact on patient care. We value candidates who can provide excellent customer service, possess strong analytical and problem‑solving skills, and are dedicated to ensuring our medical records meet high‑quality standards. If you're ready to be a vital part of our healthcare community, working collaboratively with a dedicated team and contributing to the quality of patient care. Join us at MU Health Care, where your skills in health information management and patient service excellence are valued.

ABOUT MU HEALTH CARE

MU Health Care is proud to be named one of Forbes’ Best-in-State Employers seven years in a row, and that’s largely a result of the incredible culture and team we’ve built. At MU Health Care, we have an inspired, hard‑working and collaborative environment driven by our mission to save and improve lives. Here, we believe anything is possible and rally around solutions. We celebrate innovation and offer opportunities to be a part of something bigger — to have a voice and role in the work that is serving our community and changing the field of medicine.

Our academic health system — the only in mid‑Missouri — is home to seven hospitals, including the region’s only Level 1 Trauma Center and region’s only Children’s Hospital, as well as over 90 specialty clinics. Here you can define your career among our many clinical and nonclinical positions — with growth, opportunity and support every step of the way.

DETAILED JOB DESCRIPTION

• Coordinate the flow and sharing of medical records and health information throughout various hospital and clinic departments.
• High level of customer service, strong analytic and problem‐solving skills to interpret and explain policies and external requirements related to chart documentation, privacy, release of information. Continually inform, educate, and instruct hospital and clinic departments concerning Health Information Services Department policies and procedures.
• Maintain quality and content of the medical record through qualitative or quantitative physician documentation review.
• May oversee the work of other Health Record Technicians and assist with training of staff.
• Participates in quality record reviews; analyzes and researches errors. Compiles data and generates reports.
• Responds to requests for information and serves as a customer service liaison. Queries multiple electronic systems to locate requested information in a timely manner. Processes large volumes of requests in a timely and efficient manner.
• May complete unit/department specific duties and expectations as outlined in department documents.

KNOWLEDGE, SKILLS, & ABILITIES

• Demonstrated office equipment (copier, scanner, fax etc) and computer skills, including proficiency with a 10 key and ability to type 50 wpm with 95% accuracy.
• Proficiency with Microsoft Office applications.
• Ability to understand and effectively use Electronic Medical Records applications.
• Ability to work with limited supervision in a fast‑paced environment on multiple tasks, manage time efficiently and be self sufficient in prioritizing job duties.
• Ability to provide coverage for short staff situations.
• Ability to file using a numeric filing system.
• Intermediate written and verbal communication, analytical, and problem‑solving skills.
• Detailed working knowledge of the health record and chart organization.
• Detailed knowledge of documentation and privacy regulations.

REQUIRED QUALIFICATIONS

• High school diploma or an equivalent combination of education and experience from which comparable knowledge, skills and abilities can be acquired.
• Four (4) years of clerical experience. College or equivalent degree may be substituted for experience.

PREFERRED QUALIFICATIONS

• Three (3) years of experience in a healthcare setting or related field.
• Associates or Bachelor’s degree in a related field.
• Additional license/certification requirements as determined by the hiring department.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met with or without reasonable accommodation. The performance of these physical demands is an essential function of the job. The employee may be required ambulate, remain in a stationary position and position self to reach and/or move objects above the shoulders and below the knees. The employee may be required to move objects up to 10 lbs.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.