Health Plan Health Coach

Trinity Health; Fresno (CA); On-site; USD 40,000 - 56,000; Full time

Job summary

Trinity Health is seeking a Health Educator to partner with health plan members, physicians, and office staff. You will advise on healthy lifestyles, identify risk factors, and motivate clients to improve chronic condition outcomes.

You will discuss Medicare STARS, HEDIS, and HCC with providers, using motivational interviewing to overcome barriers and create personalized wellness plans. Strong collaboration across departments ensures quality patient care.

Qualifications

• Bachelor's degree in Nursing, Health Education, or related field required.
• Three years in health promotion or chronic illness management.
• Knowledge of smoking cessation, weight management, nutrition, prenatal care, stress reduction.
• Proficiency in statistics, word processing, spreadsheets and data handling.
• Ability to work independently and build positive relationships.
• Experience in quality and/or data analysis.
• Bilingual in English and Spanish required.
• Experience with Electronic Health Records preferred.

Responsibilities

• Advise and counsel on healthy lifestyle requirements and wellness plans.
• Identify health risk factors and manage chronic illness with clients.
• Motivate clients to reach health goals and monitor progress.
• Explain Medicare STARS, HEDIS, and HCC with provider staff.
• Coordinate services with health-related departments for optimal care.

Skills

Communication

Motivational interviewing

Data analysis

Bilingual English/Spanish

Organizational skills

Education

Bachelor's degree in Nursing, Health Education, or related field

Licensed Vocational Nurse (LVN) in CA may substitute for degree

Tools

Electronic Health Record (EHR)

Job description

Employment Type:

Full time

Shift:

Description:

Reporting to the Director CVHP Operations, CVHP Operations, this position is responsible for working closely with health plan member clients, physicians, pharmacists, and physician office staff, via phone, internet, in person and/or through group seminars, and distribution of health education materials to promote wellness. The incumbent is responsible for advising and counseling on the important requirements for a healthy lifestyle, working with clients to identify health risk factors and manage chronic illness, and motivate individuals to realize their optimum health potential. This position also advises and counsels on the important requirements of Medicare STARS, Healthcare Effectiveness Data and Information Set (HEDIS), and Hierarchical Condition Categories (HCC) with provider staff to identify health risk factors and gaps in quality of care. The incumbent will interface with clients using motivational interviewing and reflective listening skills in order to develop an understand of barriers to meeting health related goals, develop a client specific wellness plan, set goals for health improvement, and monitor goal attainment. The incumbent will coordinate services with other health-related departments and organizations for optimal patient care and satisfactory outcomes.

REQUIREMENTS

1. Bachelor’s degree in Nursing, Health Education, or related field is required. High school diploma or equivalent and current licensure as a Licensed Vocational Nurse (LVN) in the State of California and three (3) years of experience as an LVN may substitute for the degree requirement.
2. Three (3) years of experience working in health promotion, chronic illness management, or other clinical population health field is required. Experience in an ambulatory care setting is preferred.
3. Knowledge of specific disease and lifestyle related topics such as smoking cessation, weight management, nutrition, pre/post-natal care, stress reduction and chronic conditions is required.
4. Proficiency in compilation of statistical reporting, computer skills (spreadsheets, word processing, database), and effective written and verbal communication skills are required.
5. Demonstrated ability to function independently, strong organizational skills and flexibility are required.
6. Ability to develop positive working relationships with a wide variety of individuals is required.
7. Experience in quality and/or data analysis is required.
8. Bilingual fluency in English and Spanish is required.
9. Experience with Electronic Health Record preferred.
10. Certification from an accredited professional wellness coach training program is preferred.

Pay Range $29.25 - $40.95

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.