Health Plan Document Writer

ISHE; Northern (KY); Hybrid; USD 23,000 - 47,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

CVS Health is seeking a Policy Documentation Specialist to translate and draft complex self-funded plan information into clear, compliant plan documents. You will analyze SPDs, amendments, SBCs and restates, ensuring accuracy and regulatory compliance at both federal and state levels.

In this role, you will collaborate with cross-functional teams, negotiate deadlines, improve processes, and help onboard new hires.

Qualifications

• 3–5 years of self-funded plan document experience.
• Extensive plan writing experience supporting self-funded plans.
• Interpersonal, written and verbal communication skills.

Responsibilities

• Translate complex benefit information into clear plan language.
• Analyze, draft, edit and review SPDs, amendments, SBCs and restates.
• Ensure compliance with federal and state laws.
• Negotiate deadlines and improve processes.
• Support onboarding and training for staff.
• Maintain high-quality, error-free documentation.

Skills

Plan documentation writing

Regulatory compliance

MS Office suite

Attention to detail

Time management

Communication skills

Self-funded plans knowledge

Education

Associates degree or equivalent

Tools

Salesforce

Microsoft Word

SharePoint

Outlook

Job description

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position Summary

• Translate complex benefit information, including non-standard plan language into crisp, compliant, easy-to-understand plan language for self-funded plans.
• This includes analyzing, drafting, editing and reviewing all legal and regulatory plan documentation (i.e., SPDs, plan amendments. SBCs and restates) for our self-funded plan customers.
• Basic understanding of regulations, laws, and internal procedures impacting self-funded health plans with attention to ensuring the plan and company remain in compliance with federal and state law.
• Successfully negotiate deadlines when appropriate; influences change/enhancement to business processes, policies and system infrastructure to improve information quality, availability, and access.
• Deliver high-quality documentation ensuring department standards are met with a focus on ensuring all errors in spelling, grammar and formatting are corrected before the document is sent to the customer.
• May participate in implementation of department projects as needed. Other duties as assigned, requested or required such as facilitating onboarding of new hires, facilitate P&P and directives and facilitate refresher courses for the renewal team and new hires.

Required Qualifications

• 3-5 years recent and related plan document experience.
• Extensive plan writing experience supporting self-funded plans.
• Interpersonal skills to include written and verbal communication, critical thinking, persuasiveness, advising and counseling skills.
• Ability to anticipate workload needs and to follow through with minimum direction.
• Effective time management, organizational and prioritization skills.
• Strong attention to detail and accuracy performing at high levels in a fast paced and constantly changing work environment.
• Proficiency with Microsoft Office Word, Excel, SharePoint and Outlook applications

Preferred Qualifications

• Salesforce experience
• Microsoft Word
• Fully insured plan experience

Education

• Associates Degree or equivalent work experience (HS diploma + 2 years relevant experience)

Anticipated Weekly Hours

• 40

Time Type

• Full time

Pay Range

• The typical pay range for this role is:
• $17.00 - $34.15
• This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 09/11/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.