Health Plan Account Manager- REMOTE

Lensa; Tallahassee (FL); Remote; USD 59,000 - 94,000; Full time

Job summary

A leading company is seeking a Health Plan Account Manager to support Employer Groups and enhance client relationships. This remote position involves collaborating with leadership, resolving issues, and optimizing client satisfaction. Ideal candidates will have a Bachelor's degree and relevant experience in account management.

Qualifications

• At least 2 years of Client Service/Account Management experience.
• Must be eligible to work in the U.S. without sponsorship.

Responsibilities

• Work with Employer Groups to resolve issues and enhance member satisfaction.
• Document interactions and update Salesforce CRM accurately.
• Support client retention through proactive issue resolution.

Skills

Effective selling

Presentation skills

Interpersonal skills

Organization

Multitasking

Education

Bachelor's Degree in business or related field

HS diploma or GED

Job description

Job Title

Health Plan Account Manager - REMOTE

Job Description

The Account Manager supports the Employer Account Executive and Employer Groups through communication, client initiatives, and product recommendations. Establishing and maintaining client relationships is essential.

Responsibilities

1. Work with Employer Groups and Leadership to resolve issues and enhance member satisfaction.
2. Collaborate on business cases, implementations, and performance standards.
3. Analyze reporting requests and present relevant information to support decision-making.
4. Build relationships with Employer Groups and promote product opportunities.
5. Support audits, client presentations, and health fairs.
6. Optimize pharmacy spend for small employer accounts using Prime products.
7. Support client retention through proactive issue resolution and relationship management.
8. Document interactions and update Salesforce CRM accurately.
9. Perform other duties as assigned.

Education & Experience

• Bachelor's Degree in business or related field, or equivalent; HS diploma or GED required.
• At least 2 years of Client Service/Account Management experience.
• Must be eligible to work in the U.S. without sponsorship.

Additional Qualifications

• Effective selling, presentation, and proposal skills.
• Strong interpersonal skills for facilitating meetings, resolving conflicts, and influencing.
• Ability to balance compliance, business goals, and risks.
• Excellent organization and multitasking skills.
• Ability to work in a matrixed team environment.

Preferred Qualifications

• Experience in healthcare or PBM industry.
• Pharmacy technician experience or CPhT certification.

Physical Demands

• Travel up to 30%.
• Work outside standard hours when needed.
• Sit, use hands, talk, hear, reach, stand, walk, lift up to 25 pounds.
• Visual abilities required.

Position pay ranges from $59,000 to $94,000, based on experience. For benefits details, visit our Benefits Page.

Prime Therapeutics LLC is an equal opportunity employer, encouraging diverse candidates to apply. We welcome applicants with different backgrounds and those requiring accommodations.