Health Navigator - Outreach

Legacy Community Health Services; Beaumont (TX); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Paid Time Off & Holidays

Medical, Dental, Vision & Life

Flexible Spending Account (FSA)

403(b) Retirement Plan with Company 4%

Short-Term & Long-Term Disability

$0 Copay for Legacy Provider visits

$0 Copay for prescriptions at LegacyPh

Travel Insurance & Pet Insurance

Subsidized Gym Membership

Job summary

Legacy Community Health is seeking an Outreach Health Navigator to improve access to community health services in Beaumont. You will build trusted relationships with residents, patients, and partner organizations to connect people with prevention services, primary care, and health programs.

You will work in community settings and as part of a clinical care team, coordinating education, referrals, testing, and care. Travel to events may be required; bilingual skills are a definite asset.

Qualifications

• High School Diploma or equivalent is required.
• 3–5 years of relevant experience.
• Bilingual English/Spanish is a plus.

Responsibilities

• Educate individuals one‑on‑one and in groups to prevent illness and promote wellness.
• Provide navigation, referrals, and care coordination to connect patients with services.
• Support HIV prevention/treatment services and safer sex topics in community settings.
• Document services in the electronic health record and data systems.
• Collaborate with an interdisciplinary clinical care team and external partners.

Skills

Excellent communication

Customer service

MS Office

EHRS familiarity

Deadline management

Discretion

Bilingual English/Spanish

Education

High School Diploma or equivalent

Bachelor’s degree in related field (preferred)

Tools

EHRS system

Job description

Benefits

• Paid Time Off & Paid Company Holidays
• Medical, Dental, Vision & Life Insurance
• Flexible Spending Account (FSA)
• 403(b) Retirement Plan with Company Match
• Short-Term & Long-Term Disability
• $0 Copay for Legacy Provider visits
• $0 Copay for prescriptions filled at Legacy Pharmacies
• Travel Insurance & Pet Insurance
• Subsidized Gym Membership
• And much more!

Location: Legacy Central Beaumont - 450 N 11th St, Beaumont, TX 77702

Health Navigator - Outreach (Job Overview)

Schedule: Rotating Schedule

As an Outreach Health Navigator, you’ll help make community healthcare more accessible by building trusting relationships with community members, Legacy patients, businesses, and partner organizations. Your compassionate guidance will help people connect with prevention services, enroll in community health programs and primary care, and stay engaged throughout their care journey.

You’ll work both in community settings and as an integrated member of a collaborative clinical care team. Through education, navigation, referrals, testing, and care coordination, you’ll support individuals with HIV prevention or treatment needs, medication adherence, and safer sex practices. Your work will help ensure care is culturally sensitive, responsive, and connected to each person’s goals and circumstances.

This is a meaningful opportunity to grow your skills while making a difference in the health of the Beaumont community. You’ll contribute to services focused on HIV/STI testing, Pre-Exposure Prophylaxis (PrEP), Post-Exposure Prophylaxis (nPEP), HIV Treatment as Prevention (TasP), medication adherence, and general safer sex practices.

Why This Role Matters

• Build lasting relationships with community members, patients, businesses, and partner organizations.
• Help people access prevention services, primary care, community health programs, and the broader Legacy care continuum.
• Coordinate outreach, engagement activities, health screenings, and point-of-care testing for HIV and other STIs.
• Join an interdisciplinary clinical care team that values collaboration and whole-person support.
• Strengthen community healthcare access through education, prevention, referrals, and care coordination.
• Develop hands‑on expertise in health education, navigation, motivational interviewing, and community engagement.
• Participate in grant‑supported work when applicable; this position may be partially or fully funded by grant(s).

Key Responsibilities

• Implement health education programming in one‑on‑one and group settings to increase patients’ knowledge to prevent illness, manage health conditions, and improve overall wellness.
• Use health education, navigation, disease self‑management, goal setting, motivational interviewing, and other proven techniques to meet individual needs and support health‑related goals.
• Provide information, referrals, and assistance with linkage to services to improve patients’ independence and overall health while supporting their varying routes throughout Legacy.
• Provide point‑of‑care testing for HIV and other health conditions in a community setting.
• Contribute to the development of new health education programming identified through interactions with individuals, clinics, and community participants.
• Serve as a member of an interdisciplinary clinic and care team and promote effective working relationships with internal and external stakeholders.
• Conduct brief assessments of patient behavioral, social, and medical needs; readiness for health behavior change; and progress over time.
• Establish and maintain referral processes, resource lists, and other community networks to link patients effectively to needed health information and services.
• Work within the context of a primary care medical home, applying a team‑based approach to care while partnering with patients and families to promote timely access to care, culturally sensitive and language‑appropriate understanding of care, continuity of care, and whole‑person improvement through appropriate self‑management skills.
• Meet a high standard of customer care to ensure a positive patient experience.
• Document all patient services in the electronic health record and other data systems as required.
• Meet assigned performance metrics, including those related to grant or contract requirements, if applicable.
• Plan, organize, and implement community outreach and client engagement activities.
• Provide Internet‑based outreach and individual risk‑reduction counseling to address the prevention needs of grant‑identified focus populations.
• Provide educational and risk‑reduction supplies at community and outreach events.
• Establish and maintain relationships with community testing and education locations.
• Participate in the design, implementation, and analysis of program evaluation systems and quality assurance plans.
• Attend workshops and local and regional meetings as required.
• Travel may be required.
• Perform other duties as assigned.

Minimum Qualifications

• High School Diploma or equivalent

Required Years of Experience

• 3 - 5 years of relevant experience

Desirable Education and/or Experience

• Bachelor’s Degree in a related field with a minimum of 1 year of relevant experience preferred
• Experience performing point‑of‑care testing to clients in a clinical or community setting
• Demonstrated actions and activities with respect to HIV care and prevention
• Provides examples of performing education to clients of diverse cultures and backgrounds in one‑on‑one and/or group settings.
• Previous experience with Electronic Health Records Systems (EHRS)
• Direct experience connecting community members to resources and/or providing a health service within a community setting
• Ability to demonstrate core competencies of HIV and HIV Prevention within 3 months of hire.

Required Knowledge, Skills, and/or Abilities

• Excellent communication skills and customer service skills.
• Adept in decision making responsibilities.
• Working knowledge and understanding of statistics and graphical representation principles.
• Strong computer skills (MS Office).
• Demonstrated competency with an EHRS system
• Ability to manage multiple deadlines and prioritize tasks effectively.
• This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management
• Ability to demonstrate core competencies of role within 90 days of hire

Desirable Knowledge, Skills, and/or Abilities

• Bilingual English/Spanish fluency.

About Legacy Community Health

The largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has delivered affordable, high-quality care for nearly 40 years across 50+ clinics in Greater Houston and the Gulf Coast. Our mission — driving healthy change in our communities — guides everything we do, and it starts with our people.

Approachable & Collaborative — Leads with humility, values diverse perspectives, and builds trust through teamwork.

Driven & Committed — Takes initiative and goes the extra mile to improve patient outcomes and drive continuous improvement.

Thoughtful Communicators — Pairs clinical/technical skill with emotional intelligence, navigating complex situations with empathy and professionalism.