Health Navigation Specialist

Legacy Community Health; Houston (TX); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Paid Time Off & Paid Company Holidays

Medical, Dental, Vision & Life Insur-

Flexible Spending Account (FSA)

403(b) Retirement Plan with Company M-

Short-Term & Long-Term Disability

$0 Copay for Legacy Provider visits

$0 Copay for prescriptions filled at?g

Job summary

Legacy Community Health in Houston, TX is seeking a Health Navigation Specialist to connect community members with HIV prevention and treatment services, and to support medication adherence through Legacy Pharmacy partnerships.

You will work in clinic and community settings within an interdisciplinary care team, delivering culturally sensitive, language-appropriate education and navigation to help patients access timely care and improve health outcomes.

Qualifications

• 3-5 years of relevant experience in health navigation or related role.
• Experience delivering health education and navigation in clinical/community settings.
• Ability to work within an interdisciplinary clinic team and with diverse populations.

Responsibilities

• Implement health education programming in one-on-one and group settings to increase knowledge and prevent illness.
• Provide information, referrals, and linkage to services to improve patient independence and health.
• Provide point-of-care testing for HIV and other conditions in clinic/community settings.
• Collaborate with patients, families, clinicians, and community partners to promote timely access to care.
• Document services in electronic health records and manage patient schedules.

Skills

3-5 years of relevant experience

Education

High School Diploma or equivalent

Bachelor’s Degree in a related field

Job description

Benefits

• Paid Time Off & Paid Company Holidays
• Medical, Dental, Vision & Life Insurance
• Flexible Spending Account (FSA)
• 403(b) Retirement Plan with Company Match
• Short-Term & Long-Term Disability
• $0 Copay for Legacy Provider visits
• $0 Copay for prescriptions filled at Legacy Pharmacies
• Travel Insurance & Pet Insurance
• Subsidized Gym Membership
• And much more!

Location: Legacy Montrose - 1415 California St. Houston, TX 77006

Health Navigation Specialist - Job Overview

Schedule: Monday-Friday (8AM-5PM) | Occasional Saturdays

As a Health Navigation Specialist, you’ll build trusting relationships with community members and Legacy patients while helping them access medical care, stay engaged in treatment, and adhere to medications for HIV prevention or treatment through Legacy Pharmacy partnerships. Your compassion, knowledge, and commitment will help connect people with the care, information, and support they need to move toward better health.

You’ll work in both clinic and community settings to identify individuals who may benefit from prevention services and connect them with Legacy care. As an integrated member of the clinical care team, you’ll help patients navigate the continuum of care within Legacy clinics while providing culturally sensitive and language-appropriate support.

Your Impact

• Help community members and patients access HIV prevention, treatment, and primary care services.
• Support medication adherence and continued engagement in care through Legacy Pharmacy partnerships.
• Provide education related to HIV/STI testing, Pre-Exposure Prophylaxis (PrEP), Post-Exposure Prophylaxis (nPEP), HIV Treatment as Prevention (TasP), medication adherence, and general safer sex practices.
• Build collaborative relationships with patients, families, clinical colleagues, community partners, and other stakeholders.
• Contribute to a whole-person, team-based approach that supports timely access to care and improved health outcomes.

Work Environment and Growth

• Serve in both clinic and community environments where every conversation can help someone take an important step toward better health.
• Join an interdisciplinary care team that values collaboration, communication, and meaningful patient relationships.
• Use your passion for health education and navigation to make a direct difference in community healthcare.
• Position may be partially or fully funded by grant(s).

Key Responsibilities

• Implement health education programming in one-on-one and group settings to increase the knowledge of patients to prevent illness, manage health conditions, and improve overall wellness.
• Use health education, navigation, disease self-management, goal setting, motivational interviewing, and other proven techniques to meet the specific needs of patients and assist them in setting health-related goals.
• Provide information, referrals, and assistance with linkage to services with the goal of improving patients’ independence and overall health while supporting their varying routes throughout Legacy.
• Provide point-of-care testing for HIV and other health conditions in community and clinic settings.
• Contribute to the development of new health education programming as identified through interactions with individual, clinic, and community participants.
• Serve as a member of an interdisciplinary clinic and care team and promote effective working relationships with internal and external stakeholders.
• Conduct brief assessments of patient behavioral, social, and medical needs; readiness for health behavior change; and progress over time.
• Establish and maintain referral processes, resource lists, and other community networks to effectively link patients to needed health information and services.
• Work within the context of a primary care medical home, applying a team-based approach to care while partnering with patients and families to promote timely access to care, culturally sensitive and language-appropriate understanding of care, continuity of care, and whole-person improvement through appropriate self-management skills.
• Meet a high standard of customer care to ensure a positive patient experience.
• Document all patient services in the electronic health record and other data systems as required.
• Manage patient schedules and desktop in the electronic health record system.
• Meet assigned performance metrics, including those related to grant/contract requirements, if applicable.
• Perform other duties as assigned.

Minimum Qualifications

• High School Diploma or equivalent and;

Required Years of Experience

• 3 - 5 years of relevant experience

Desirable Education and/or Experience

• Bachelor’s Degree in a related field with a minimum of 1 year of relevant experience preferred

Required Knowledge, Skills, and/or Abilities

• Desirable Work Experience
• Performing point-of-care testing to clients in a clinical or community setting.
• Demonstrated actions and activities with respect to HIV care and prevention
• Provides examples of performing education to clients of diverse cultures and backgrounds in one-on-one and/or group settings.
• Ability to demonstrate core competencies of HIV and HIV Prevention within 3 months of hire.

Desirable Knowledge, Skills, and/or Abilities

• Phlebotomy trained preferred.
• Bilingual English/Spanish highly preferred
• Knowledge of word/excel/and other computer programs

About Legacy Community Health

The largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has delivered affordable, high-quality care for nearly 40 years across 50+ clinics in Greater Houston and the Gulf Coast. Our mission — driving healthy change in our communities — guides everything we do, and it starts with our people.

Approachable & Collaborative — Leads with humility, values diverse perspectives, and builds trust through teamwork.

Driven & Committed — Takes initiative and goes the extra mile to improve patient outcomes and drive continuous improvement.

Thoughtful Communicators — Pairs clinical/technical skill with emotional intelligence, navigating complex situations with empathy and professionalism.