Health Market Department Manager

Hy-Vee; Waterloo (IA); On-site; USD 25,000 - 36,000; Full time

Job summary

Hy-Vee in Waterloo, IA seeks a HealthMarket Department Manager to lead a fast-growing wellness department. You will set standards for product quality, staff performance, and customer education, ensuring a high-quality shopping experience.

Join a team committed to health, wellness, and customer service excellence. You will train staff, manage schedules, and drive department profitability while staying current with wellness trends and community needs.

Qualifications

• High school diploma or equivalent preferred.
• 1 to 3 years of related work experience preferred.
• Strong customer service and communication skills.

Responsibilities

• Set and uphold department standards for customer service, cleanliness, sanitation, team relations, and profitability.
• Lead by example to greet and engage customers and empower your team.
• Assist customers with finding products and heavy items and ensure a great visit.
• Stay current on wellness trends and educate customers with recommendations.
• Recruit, hire, train, supervise, and evaluate department employees.
• Coordinate scheduling and department goals with store leadership.
• Oversee ordering, replenishment, pricing, product rotation.
• Analyze weekly sales trends and plan promotions.
• Maintain sanitation guidelines and dress code compliance.
• May assist in other store areas and take on special projects.

Skills

Customer service leadership

Team coaching

Retail operations

Wellness product knowledge

Communication skills

Inventory management

Education

High school diploma or equivalent

1 to 3 years of related work experience

Job description

Additional Considerations (if Any)

At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description

Additional Considerations (if Any)

At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description

Job Title: HealthMarket Department Manager

Department: HealthMarket

FLSA: Hourly

Revision Date: 07/2026

About Hy-Vee

At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.

The Role and Why It's Important

At Hy-Vee, our HealthMarket Department Managers lead one of our most unique and fast-growing departments. In this role, you'll set the standard for everything from product quality and department presentation to customer education and team performance. You'll stay ahead of wellness trends, build relationships with customers who are passionate about their health, and create a department that stands out.

If you're someone who is genuinely curious about health and wellness, loves helping people find what they need, and thrives in a leadership role, this could be a great fit for you.

What You'll Do

No two shifts are exactly the same, but here's what you can expect:

• Set and uphold department standards for customer service, cleanliness, sanitation, team relations, and overall profitability
• Build a friendly, welcoming atmosphere by encouraging your team to greet and engage with customers and leading by example
• Assist customers with finding products, reaching items, carrying heavy purchases, and going the extra mile to make their visit a great one
• Stay current on trends across product categories and help educate customers by offering suggestions and answering questions
• For homeopathic and natural wellness products, assist customers by helping them locate and access products, without providing medical instruction or advice on product use
• Recruit, hire, train, supervise, and evaluate department employees, and handle performance and disciplinary matters as needed
• Coordinate scheduling, daily work plans, and department goals in partnership with store leadership
• Oversee ordering, replenishment, pricing, product rotation, and expiration date checks
• Analyze weekly and monthly sales trends, prepare ad projections, and plan promotions and displays
• Ensure sanitation guidelines and procedures are in place and followed consistently
• Operate the cash register accurately and report any discrepancies as needed
• Maintain compliance with Hy-Vee's dress code, hygiene standards, and all company policies
• Assist in other store areas and take on special projects as needed
• You'll receive direction and support from: Store Director, Store Manager, and Assistant Managers of Health Wellness Home, Store Operations, and Perishables

Your Skills

To be successful in this role, you'll need to be able to:

• Deliver outstanding customer service and inspire your team to do the same
• Lead, motivate, and develop a team in a fast-paced retail environment
• Stay curious and keep up with trends in health, wellness, and natural products
• Use basic math skills, including fractions, decimals, and percentages
• Communicate clearly in writing and verbally with customers, employees, and vendors
• Handle confidential information, including employee compensation, pricing, and sales reports, with discretion
• High school diploma or equivalent preferred; 1 to 3 years of related work experience preferred

Reporting Relationships

Accountable and Reports to: Store Director, Store Manager, and Assistant Managers of Health Wellness Home, Store Operations, and Perishables

Direct Reports: HealthMarket Department Employees

Education And Experience

• High school diploma or equivalent preferred
• 1 to 3 years of previous related work experience preferred

Physical Requirements

• Ability to frequently lift, carry, push, or pull objects weighing 100 pounds or more, with or without mechanical assistance
• Continuously stand and walk on hard surfaces for extended periods
• Where applicable to the role: ability to operate pallet jacks, forklifts, or similar material-handling equipment (required operator certification must be completed prior to independent use)
• Work in cooler or freezer environments for extended periods
• Where applicable to the role: ability to safely use sharp knives and blades to cut, trim, or grind product
• Where applicable to the role, and in accordance with applicable age and legal requirements: operate a cardboard baler or compactor
• Where applicable to the role: perform repetitive motions associated with dough mixing, scaling, and proofing
• Ability to unload, lift, stock, and rotate incoming truck freight and merchandise

Working Environment

This is a fast-moving role where things stay busy and engaging. You may encounter exposure to dirt, noise, temperature extremes, dampness, and vibrations as part of the day-to-day environment. The role also involves working with and around standard store equipment and may include exposure to electrical equipment, cleaning products, or solvents. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.

Employment is contingent upon the successful completion of a pre employment drug screen.