Health Insurance Claims Specialist - On-Site

Insurance Administrative Solutions, L.L.C.; Clearwater (FL); In loco; USD 32.000 - 52.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical/Dental/Vision Benefits

401(k) Company matching

15 days PTO after 90 days

Referral program

11 Paid Holidays

Employee Assistance Program

Tuition Reimbursement

Descrizione del lavoro

Insurance Administrative Solutions, L.L.C. is seeking a detail-oriented Claims Support Specialist to adjudicate telephone and written inquiries, interpret benefits, and maintain professional communications with policyholders, providers, agents and colleagues.

This is a local, on-site role in Florida. Candidates should have a high school diploma or GED and at least one year in a fast-paced call center; insurance experience and Medicare Supplement familiarity are preferred.

Competenze

• High School Diploma or GED; 1 year in a fast-paced call center.
• Experience in medical/insurance preferred; Medicare Supplement preferred.

Mansioni

• Interpret contract benefits to policyholders, agents and providers.
• Provide claim status updates to policyholders and providers.
• Send refund requests and follow-up as needed.
• Produce customer correspondence and document calls.
• Answer calls per policy in a helpful, timely manner.
• Document all interactions for an audit trail.
• Cross-train and participate in team training to maintain service standards.

Conoscenze

Call center experience

Insurance knowledge

Communication skills

Formazione

High School Diploma or GED

1 year call center experience

Medical insurance experience

Medicare Supplement experience

Descrizione del lavoro

Insurance Administrative Solutions, L.L.C. is seeking a detail-oriented Claims Support Specialist to adjudicate telephone and written inquiries, interpret benefits, and maintain professional communications with policyholders, providers, agents and colleagues.

This is a local, on-site role in Florida. Candidates should have a high school diploma or GED and at least one year in a fast-paced call center; insurance experience and Medicare Supplement familiarity are preferred.