Health Information Technician II - Release of Information

CEDARS-SINAI; Los Angeles (CA); On-site; Full time

Job summary

A leading healthcare organization is seeking a Health Information Technician II to support patient records management and confidentiality compliance. The role involves customer interaction, regulatory compliance, and data handling responsibilities in a fast-paced environment. Applicants should have medical terminology knowledge and skills in document organization. Join one of America's Best Hospitals and be part of our committed team in Los Angeles.

Qualifications

• Minimum 2 years' experience in Health Information or Medical Records.
• Proficient in Microsoft Suite for documentation.
• Bilingual communication preferred.

Responsibilities

• Address customer inquiries regarding patient information.
• Analyze and prepare reports on medical records.
• Assist in navigating systems for physician documentation needs.

Skills

Medical terminology

ICD-10 knowledge

Attention to detail

Problem solving

Analytic skills

Communication skills

Customer service

Data analysis

Research skills

Education

High School diploma or GED

AA degree or college courses in a related field

Registered Health Info Tech (RHIT) credential

Tools

Microsoft Suite

EMR

EPIC

MSOW

Job description

Job Description

Align yourself with an organization that has a reputation for excellence! Cedars Sinai was awarded the National Research Corporation’s Consumer Choice Award 19 years in a row for providing the highest-quality medical care in Los Angeles. We were also awarded the Advisory Board Workplace of the Year. Join us. Discover why U.S. News & World Report has named us one of America’s Best Hospitals!

What will the Health Info Technician II do?

The Health Information Department's Health Information Technician II (HIT II) is responsible for performing specialized health information activities related to the organization, maintenance, privacy, and use of the electronic and paper patient health records. Primary Duties for this role include:

• Address customer inquiries for patient information, assists callers with making record requests and general customer service. Educate customers on information confidentiality and privacy regulations. Receive and prioritize customer requests from multiple sources and work them through the appropriate systems to completion within required response time-frames and in accordance with State and Federal requirements and HIPAA regulations.
• Receives and prioritizes customer requests from multiple sources and works them through the appropriate systems to completion within required response time-frames and in accordance with State and Federal requirements and HIPAA regulations.
• Analyzes and prepares deficiency reports. Receives requests to research, add providers, and updates or add SER provider demographic information for multiple systems. Resolve Provider identifiers and duplicate provider identification numbers.
• Assists physicians in system navigation and completing record/document requirements and deficiencies in accordance to regulatory, Joint Commission, Title 22 and organizational requirements. Notifies physicians that are non-compliant and pending suspensions.
• Responds to internal and external requests for assistance. Monitors daily concurrent compliance with documentation completion timeliness standard(s). Queries and researches within multiple hospital systems to assess compliance with documentation requirements. Monitors completion of work queues to confirm and update status of documentation.

Qualifications

Requirements:

• High School diploma or GED diploma required. AA degree or college courses in a related field preferred.
• A minimum of 2 years' experience working in Health Information, Medical Records or a related field required.
• Registered Health Info Tech (RHIT) credential preferred.

Experience/Skills Sought:

• Strong medical terminology skills.
• Basic knowledge of ICD-10.
• Attention to detail, advanced problem solving and high analytic skills.
• Demonstrated proficiency with Microsoft Suite (Word, Excel, Outlook, etc.)
• Detailed knowledge of the medical record content and chart organization
• Detailed knowledge of documentation and privacy regulatory standards, required
• Strong customer service and communication skills. English language proficiency, written and spoken. Bilingual preferred
• Strong data analysis and research skills for error corrections.
• Knowledge of EMR, EPIC, and hospital computer systems, such as MSOW.

Req ID : 8028
Working Title : Health Information Technician II - Release of Information
Department : CSRC Release of Information
Business Entity : Cedars-Sinai Medical Center
Job Category : Patient Financial Services
Job Specialty : Medical Records
Overtime Status : NONEXEMPT
Primary Shift : Day
Shift Duration : 8 hour
Base Pay : $25.06 - $37.59

Qualifications

Requirements:

• High School diploma or GED diploma required. AA degree or college courses in a related field preferred.
• A minimum of 2 years' experience working in Health Information, Medical Records or a related field required.
• Registered Health Info Tech (RHIT) credential preferred.

Experience/Skills Sought:

• Strong medical terminology skills.
• Basic knowledge of ICD-10.
• Attention to detail, advanced problem solving and high analytic skills.
• Demonstrated proficiency with Microsoft Suite (Word, Excel, Outlook, etc.)
• Detailed knowledge of the medical record content and chart organization
• Detailed knowledge of documentation and privacy regulatory standards, required
• Strong customer service and communication skills. English language proficiency, written and spoken. Bilingual preferred
• Strong data analysis and research skills for error corrections.
• Knowledge of EMR, EPIC, and hospital computer systems, such as MSOW.