Health Information Technician

American Express; Hampton (VA); On-site; USD 45,000 - 64,000; Full time

Benefits offered by this job

Mentorship

Benefits

Flexibility

Job summary

American ExpressHealth Information Technician in Hampton, VA is a role focused on safety, comfort, and clinical quality. The position offers a salary range of $45,000-$64,000 per year, plus mentorship, benefits, and flexibility for a dedicated healthcare team.

You will educate newly diagnosed patients on Problem Solving self-management, stabilize trauma arrivals, and monitor telemetry during transports, collaborating with a remote-native Hampton team committed to high standards of care.

Qualifications

• Demonstrated knack for making the candidly-kind feel manageable.
• Sharp organizational skills and an ability to juggle multiple workstreams.
• Demonstrated ability to manage competing priorities under tight deadlines.
• Comfort owning a number that goes up or down because of you.

Responsibilities

• Educate newly diagnosed patients on Problem Solving self-management before they ever leave Hampton, VA.
• Stabilize trauma arrivals at Hampton, VA, working the primary survey while the team assembles.
• Audit the unit's Aseptic Technique compliance weekly and brief the charge Health Information Technician on the gaps.
• Escort fragile patients to procedures, monitoring telemetry the entire transport.
• Position and monitor patients through Venipuncture therapy, watching for reactions in real time.
• Spot subtle decline early — a quiet patient, a creeping fever — and act before the code is called.
• Round with the attending each morning, surfacing overnight changes that shape the day's plan.

Skills

Empathy

Organization

Prioritization

Adaptability

Communication

Job description

Support patients and providers alike as a Health Information Technician who keeps safety, comfort, and clinical quality front and center. Cut to the chase and you get $45,000 - $64,000, a healthcare mandate, and American Express colleagues who treat ownership as the default.

Key Responsibilities

• Educate newly diagnosed patients on Problem Solving self-management before they ever leave Hampton, VA
• Stabilize trauma arrivals at Hampton, VA, working the primary survey while the team assembles
• Audit the unit's Aseptic Technique compliance weekly and brief the charge Health Information Technician on the gaps
• Escort fragile patients to procedures, monitoring telemetry the entire transport
• Position and monitor patients through Venipuncture therapy, watching for reactions in real time
• Spot subtle decline early — a quiet patient, a creeping fever — and act before the code is called
• Round with the attending each morning, surfacing overnight changes that shape the day's plan

What You'll Bring

• Demonstrated knack for making the candidly-kind feel manageable
• Sharp organizational skills and an ability to juggle multiple workstreams
• Demonstrated ability to manage competing priorities under tight deadlines
• Comfort owning a number that goes up or down because of you
• The instinct to ask "what would change your mind?" before debating
• Demonstrated calm when a Hampton, VA client changes scope mid-stream

American Express doesn't sell healthcare so much as guarantee it, a slow-to-anger distinction the Hampton, VA team takes personally. Kindness and high standards live together comfortably on this remote-native Hampton team.

We seal the offer with $45,000 - $64,000, mentorship, benefits, and flexibility, the four reasons VA talent picks American Express first.

Applications are flowing in for this healthcare role, and we are reviewing each one promptly.